Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Iris Akshia

Braintree,MA

Summary

Dedicated professional with experience in retail and childcare, notably with Close Family and Friends. Excelled in customer service and problem-solving, enhancing customer satisfaction and resolving conflicts effectively. Demonstrated exceptional time management and cash handling abilities, contributing to efficient operations. Proven teamwork skills, fostering collaborative environments and achieving goals.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Primark
09.2021 - Current
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Babysitter

Close Family and Friends
07.2019 - 08.2021
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Monitored children's play activities to verify safety.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Education

High School Diploma -

Braintree High School
Braintree, MA
05.2023

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Cash Handling

Languages

Albanian
Professional Working

Timeline

Retail Sales Associate

Primark
09.2021 - Current

Babysitter

Close Family and Friends
07.2019 - 08.2021

High School Diploma -

Braintree High School

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Iris Akshia