Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Iris A. Ramos-Esquerra

Chino hills,CA

Summary

Dedicated professional with extensive experience in customer service and cleaning expertise, notably at Walmart. Proven ability to maintain high standards of cleanliness and organization while effectively collaborating with team members. Skilled in problem-solving and time management, ensuring efficient operations and customer satisfaction in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Custodian

Walmart
04.2025 - Current

They had me stock, take phone calls on the floor, use great customer service, and do cashiering

Team Member

McDonald's
02.2017 - 12.2021
  • Provided exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
  • Operated point-of-sale systems accurately to process transactions efficiently.
  • Maintained cleanliness and organization of work areas to adhere to health standards.
  • Collaborated with team members to meet daily operational goals and improve service speed.
  • Assisted in training new employees on food preparation and safety protocols effectively.
  • Adapted quickly to changing priorities while maintaining high-quality service standards.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Sales Associate

T.j.maxx and Homegoods
11.2016 - 02.2017

They had me stock, take phone calls on the floor, use great customer service, and do cashiering

Education

High School Diploma - General Studies

Pomona Catholic High-school
Pomona, CA
06.2011

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service
  • Attention to detail
  • Problem-solving
  • Time management
  • Team collaboration
  • Cleaning expertise
  • Floor cleaning and buffing
  • Custodial machine operation
  • Work prioritization
  • Sanitation techniques
  • Skilled housekeeper
  • Damage reporting
  • Waste disposal
  • Heavy lifting
  • Maintenance
  • Maintenance knowledge
  • Chemical handling
  • Hazardous chemicals handling

Affiliations

Belem crean: 9096626708

Vanessa: 9099359290

Manny:9094617182

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Custodian

Walmart
04.2025 - Current

Team Member

McDonald's
02.2017 - 12.2021

Sales Associate

T.j.maxx and Homegoods
11.2016 - 02.2017

High School Diploma - General Studies

Pomona Catholic High-school