Summary
Work History
Education
Skills
Timeline
Generic

Iris Brost

Anchorage,AK

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, notably at Best Buy. Skilled in POS system operations and renowned for exceptional customer service. Demonstrated ability to improve efficiency and maintain a professional appearance, contributing to a positive shopping environment. Achieved significant positive feedback through personalized product education and efficient service. Achieved awards for solos on the trombone and f horn at district and state music festivals and was recognized for my talent at MSU Billings Jazz Festival two years in a row.

Work History

Courtesy Clerk

Reynolds Market-sidney
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.

Cashier

McDonald's
  • Streamlined process for taking orders at the drive-through.
  • Crafted a variety of McCafe beverages for customers.
  • Facilitated smooth order delivery to patrons.
  • Assembled desserts, ensuring quality and satisfaction.
  • Maintained cleanliness and orderliness within the space.

Apple Specialist

Best Buy
  • Delivered exceptional customer service experiences, resulting in positive reviews and referrals from satisfied clients.
  • Increased overall store efficiency by implementing new processes for streamlining workflow among team members.
  • Streamlined store operations by efficiently managing inventory and maintaining optimal stock levels.
  • Enhanced customer satisfaction by providing personalized and knowledgeable assistance in selecting Apple products.
  • Boosted sales performance through the effective demonstration of product features and benefits.
  • Maintained clean, organized displays to showcase Apple products effectively and attractively to customers.

Education

Sidney Senior High School
Sidney, MT
05.2024

Skills

  • Positive attitude
  • Strong work ethic
  • Customer service
  • Outgoing and friendly
  • Patience and tolerance
  • Safety awareness
  • Flexible schedule
  • Effective communication
  • Guest greeting
  • Store cleaning
  • Efficient and courtesy
  • Professional appearance
  • Money handling
  • Complaint resolution
  • Sales expertise
  • Stock replenishment
  • Upselling strategies
  • Loss prevention
  • POS system operations
  • Dependable and reliable
  • Hospitality and accommodation
  • Work prioritization
  • Policies and procedures adherence
  • Computer skills
  • Calm under pressure
  • MS office
  • Product education

Timeline

Courtesy Clerk

Reynolds Market-sidney

Cashier

McDonald's

Apple Specialist

Best Buy

Sidney Senior High School
Iris Brost