Summary
Overview
Work History
Education
Skills
Timeline
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Tony Serna

Phoenix,AZ

Summary

Energetically leveraged troubleshooting and empathy to enhance service quality at my local neighborhood, achieving notable improvements in customer satisfaction. Skilled in maintenance and repairs, coupled with a strong work ethic, I excel in fast-paced environments, significantly contributing to team success and operational efficiency.

Overview

17
17
years of professional experience

Work History

Mechanic

Neighbors
02.2013 - Current
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Volunteer

Community Members
01.2023 - 06.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Babysitter

Family Members
01.2008 - 06.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Education

No Degree - GEERAL STUDIES

HANFORD HIGH SCHOOL
Hanford, CA

Skills

  • Troubleshooting skills
  • Maintenance and repairs
  • Hand and power tools
  • Troubleshooting
  • Patience and Empathy
  • Time Management
  • Strong Work Ethic

Timeline

Volunteer

Community Members
01.2023 - 06.2024

Mechanic

Neighbors
02.2013 - Current

Babysitter

Family Members
01.2008 - 06.2024

No Degree - GEERAL STUDIES

HANFORD HIGH SCHOOL

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Tony Serna