Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Iris Flores

Mission,TX

Summary

Highly efficient service crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Trustworthy and dedicated, serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable employee seeking Costumer Services position. Offering excellent communication and good judgment.

Overview

1
1
Certification

Work History

Service Crew Member

McDonald's
05.2023 - 09.2023
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Kept customers and crew areas organized.
  • Operated cash registers and POS systems, handling in cash daily.
  • Cooked, prepared and bagged food for customers.
  • Calculated totals, processed payments and issued receipts.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Became familiar with products to answer questions and make suggestions.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Assisted other team members to achieve goals.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Education

High School Diploma -

Mission High School
Mission, TX
05.2023

Skills

  • Kitchen Safety Standards
  • Organization and Time Management
  • Pack Deliveries
  • Customer Needs Assessments
  • Customer Service
  • Team Collaboration
  • Adaptability and Flexibility
  • Safe Food Handling Practices
  • Ordering Procedures
  • Cleaning and Sanitizing
  • Raw Materials Handling
  • Food Preparation and Safety
  • Table and Dining Room Setup
  • Food Running
  • Daily Food Preparation
  • Cash Handling
  • Counter Sanitization
  • Drive-Thru Operation
  • Serving and Bussing
  • Food Packaging and Labeling
  • Verbal and Written Communication
  • Food Bagging
  • Customer Loyalty

Certification

  • Food Handler Training Program Training - Effective Date 05/11/2023

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Service Crew Member

McDonald's
05.2023 - 09.2023

High School Diploma -

Mission High School

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Iris Flores