Iris Guajardo
Boise,ID
Summary
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
6
6
years of professional experience
Work History
Security Accesses Specialist
St. Luke’s
09.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer/ patient satisfaction through proactive problem-solving and efficient complaint resolution.
- Learned how to work with Epic, Outlook and Microsoft Teams
Barista
The Java Station
03.2021 - 09.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Crew Member
McDonald’s
12.2020 - 02.2021
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Shift Leader
Hamburger Connection
07.2019 - 12.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Nursery
Crookham Company
07.2020 - 08.2020
- Learned how to grow corn and prepare for the next harvest season
- Manged to adapt to weather conditions during summer heat
Education
BioChemistry
Boise State University
Boise, ID09.2023
Skills
- Communication/ Customer service
- Time management
- Leadership/ Teamworker
- Attention to detail
- Reliable/ Responsible
Timeline
Security Accesses Specialist
St. Luke’s
09.2022 - Current
Barista
The Java Station
03.2021 - 09.2022
Crew Member
McDonald’s
12.2020 - 02.2021
Nursery
Crookham Company
07.2020 - 08.2020
Shift Leader
Hamburger Connection
07.2019 - 12.2020
BioChemistry
Boise State University
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