Iris J Medina
Lakeland,FL
Summary
Experienced Project Manager with over 15 years of experience offering strategic guidance and solutions. Strong problem-solving skills, decision-making abilities, and effective communication. Proven track record of advising clients on optimizing business processes and improving performance. Committed to driving organizations towards their goals through insightful advisement.
Overview
9
9
years of professional experience
Work History
Advisor Project Manager
Gainwell Technologies
05.2024 - Current
- Managed project lifecycles from initiation to closure within a highly regulated healthcare oversight, ensuring alignment with business goals and achieving a 30%x improvement in project delivery times
- Implemented Agile/Waterfall methodologies to streamline workflows and reduce project turnaround time by 25%, improving cross business communication
- Utilized project management software (e.g., MS Project, Jira, Smartsheet, etc.) to track project progress, ensuring all key milestones were met 100% throughout the project lifecycle
- Proactively identified risks in the early stages of projects and implemented mitigation strategies that prevented delays and minimized costs
- Created escalation procedure that applied to 6 different departments and reduced response times for projects across the entire company
- Led internal/external stakeholder meetings and aligned team efforts with stakeholder expectations, reducing scope creep and improving project outcomes
Implementation Project Manager
Marpai Health (Formerly Continental Benefits)
09.2021 - 05.2024
- Responsible for Onboarding Marpai New clients/Renewals/Changes in the self-funded healthcare industry
- Developed and managed project plans, including scheduling, resource tracking, and financial management for over 10,000 enrolled members
- Established program governance and provided clear communication to all program stakeholders, including senior management
- Responsible for engaging several vendors to implement a variety of EDI files to include eligibility, payment & claim files
- Worked with Subject Matter Experts in the areas of systems, reporting, call centers, mail house, and creation for education and outreach material to all Marpai Health
Implementation Project Manager
Invoice Cloud
11.2020 - 09.2021
- Company Overview: Electronic Billing & Payment company
- Responsible for Onboarding Invoice Cloud New clients
- Manage high-profile, non-routine, technically complex, and strategically vital projects
- Effectively forecast delivery timelines and deliver organizational and department goals
- Oversee large, enterprise projects occurring simultaneously across different departments
- Coordinate all implementation activities including those executed by Implementation Managers (SMEs), IT developers, QA resources, Marketing, Finance, Training and Client Services
- Electronic Billing & Payment company
Implementation Project Manager
Continental Benefits
04.2016 - 10.2020
- Company Overview: Third Party Administrator
- Responsible for Onboarding Continental Benefits New clients/Renewals/Changes in the self-funded healthcare industry
- Developed and managed project plans, including scheduling, resource tracking, and financial management for over 10,000 enrolled members
- Established program governance and provided clear communication to all program stakeholders, including senior management
- Responsible for engaging several vendors to implement a variety of EDI files to include eligibility, payment & claim files
- Worked with Subject Matter Experts in the areas of systems, reporting, call centers, mail house, and creation for education and outreach material to all Continental Benefits
- Third Party Administrator
Education
Bachelor of Arts - Criminal Justice
Interamerican University of PR
06.1998
Skills
- Bilingual (English and Spanish)
- Microsoft Office Suite
- EPIC
- SIEMENS
- NEXGEN
- CERNER
- Waterfall
- Agile
- Scrum
- Zoho Projects tracking tool
- Salesforce
- Smartsheet projects tracking tool
- JIRA
- Recard
- Javelina claims engine and enrollment tool
- WLT claims system
- Presentations and public speaking
- Stakeholder Management
- Training and mentoring
- Strategic Planning
- Client Engagement
- Compliance requirements
- Relationship Building
Affiliations
- PMP Certification In Progress
Languages
English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Limited
References
References available upon request.
Timeline
Advisor Project Manager
Gainwell Technologies
05.2024 - Current
Implementation Project Manager
Marpai Health (Formerly Continental Benefits)
09.2021 - 05.2024
Implementation Project Manager
Invoice Cloud
11.2020 - 09.2021
Implementation Project Manager
Continental Benefits
04.2016 - 10.2020
Bachelor of Arts - Criminal Justice
Interamerican University of PR
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