IRIS KOZAK, MPA, MPH
Alpharetta,GA
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various projects. Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Manager - IT/ Software Engineer
KING DAVID COMMUNITY CENTER
07.2020 - Current
- Pioneered the integration of a state-of-the-art telehealth software framework into the organization, with a focus on seamless video conferencing capabilities.
- Implemented new operational protocols within the personal care workers support division to ensure strict compliance with the latest Centers for Medicare & Medicaid Services (CMS) regulations prompted by COVID-19.
- Drove the conceptualization and implementation of an innovative cloud-based HR system to streamline per-employee document tracking.
- Consistently conducted in-depth competitive analysis of established vendors within the same segment, ensuring alignment of features to match industry standards
- Collaborated with cross-functional teams to deliver high-quality software products on time and within budget.
Billing Supervisor
IDEAL HEALTH MEDICAL CENTER
08.2018 - 08.2020
- Serve as the practice expert and point of contact for all coding and billing processes across multiple software systems.
- Performed regular audits of client accounts, identifying potential errors and rectifying them proactively before impacting customer relations.
- Managed complex billing situations with a high level of professionalism, resolving disputes and maintaining client satisfaction.
- Improved software quality by designing and executing comprehensive test plans and cases.
Technical Project Manager
GEORGIA CLINIC
04.2015 - 08.2018
- Provided management and support of care coordination staff, collaboration with intra and inter departmental staff of the organization, outreach, disease management/care management, care coordination/health promotion.
- Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
Education
Master of Public Administration (Public Health) -
GEORGIA STATE UNIVERSITY
05.2024
Medical Insurance Specialist/ Medical Biller -
PENN FOSTER
08.2018
Master's degree / Engineering -
MOSCOW STATE UNIVERSITY
06.2002
Skills
- Creative Thinking
- Attention to Detail
- Problem Solving
- Dispute Resolution
- Technical Troubleshooting
- Network Administration
- IT Asset Management
- Team Development
Certification
- NATIONAL HEALTHCAREER ASSOCIATION, Certified Billing and Coding Specialist (CBCS)
- PROJECT MANAGER INSTITUTE, Certified PMP Specialist
Hobbies and Interests
- Drumming
- Swimming
- Reading
Timeline
Program Manager - IT/ Software Engineer
KING DAVID COMMUNITY CENTER
07.2020 - Current
Billing Supervisor
IDEAL HEALTH MEDICAL CENTER
08.2018 - 08.2020
Technical Project Manager
GEORGIA CLINIC
04.2015 - 08.2018
Master of Public Administration (Public Health) -
GEORGIA STATE UNIVERSITY
Medical Insurance Specialist/ Medical Biller -
PENN FOSTER
Master's degree / Engineering -
MOSCOW STATE UNIVERSITY
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