Iris Martinez
Carlisle,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
45
45
years of professional experience
Work History
Gate Attendant
Carlisle Events Inc.
Carlisle, PA
08.2008 - Current
- Monitored gate areas and addressed security situations with management.
- Disbursed and recorded appropriate gate passes.
- Communicated with site personnel by relaying information via radio calls.
- Prepared customer invoices, accepted payments and processed refund and cancellation requests.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
C.N.A, Elderly/Disabled
Home Care Aid
Lancaster, PA
01.1978 - 07.2008
- Offered companionship and kindness to elderly patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Maintained clean, safe and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
Education
High School Diploma -
Bayonne High School
Bayonne, NJAssociate of Arts - Court Reporting
Wayne Community College
Detroit, MISkills
- Social Perceptiveness
- Fare and Fee Calculations
- Special Events
- Customer Documentation Review
- Effective Listening
- Cash Register Operations
- Credit Card Transaction Processing
- Customer Inquiries
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Gate Attendant
Carlisle Events Inc.
08.2008 - Current
C.N.A, Elderly/Disabled
Home Care Aid
01.1978 - 07.2008
High School Diploma -
Bayonne High School
Associate of Arts - Court Reporting
Wayne Community College
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