Iris Moran
IHOP
Houston,TX
2
Languages
2027
years of professional experience
Bilingual and dedicated aspiring educator with seven years of experience in various job roles, demonstrating adaptability, leadership, teamwork, and strong communication skills. Gained valuable classroom experience through volunteering at an elementary school, developing a deeper understanding of student learning and classroom management.
Work History
Manager
- Directed daily restaurant operations, ensuring consistent guest service and smooth shift execution.
- Supervised front-of-house and back-of-house teams, maintaining productivity and service standards.
- Trained staff on IHOP service procedures, food safety, and cleanliness expectations.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Hostess/Server
7 Years 4 Months- Greeted guests promptly and managed seating to balance dining room flow.
- Took accurate food and beverage orders, ensuring clear communication with kitchen staff.
- Processed payments accurately, handled cash and card transactions, and closed checks efficiently.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
No Degree - EC-6
High School Diploma
- Ranked in Top 10% of class
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Hostess/Server
IHOP
06.2019 - CurrentRead More
Manager
IHOP
2023 - CurrentRead More
University of Houston Downtown
No Degree from EC-6
Read More
Austin Highschool
High School Diploma
Read More
Skills
Fast Learner
Communication and Collaboration
Patience and Empathy
Adaptability and Professionalism
Time-Management