Iris Painter
Flowery Branch,GA
Summary
Driven Beauty Advisor with proven success at Sally Beauty, adept in customer engagement and upselling strategies. Excelled in optimizing inventory and appointment systems as a self-employed beauty expert, enhancing client loyalty through exceptional service. Skilled in product knowledge and customer consultation, achieving notable sales growth. Demonstrates strong organization and relationship-building abilities.
Overview
21
21
years of professional experience
Work History
Beauty Advisor
Sally Beauty
08.2021 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Recommended specific hair and beauty products to meet individual customer needs.
Kathy's Komplete Hair and Beauty Salon
Self Employed Services
06.2010 - 07.2021
- Implemented inventory management systems to minimize product waste and optimize stock levels.
- Provided exceptional customer service, addressing concerns promptly and professionally, resulting in increased client loyalty.
- Optimized appointment booking process by implementing user-friendly software solutions that improved overall efficiency.
- Assisted clients in selecting appropriate services based on their individual needs, ensuring optimal satisfaction with results.
Customer Service Representative
Mohawk Industries Inc
Dublin, Ga
03.2007 - 12.2009
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Administrative Assistant
Cochran-bleckley Chamber Of Commerce
Cochran, Ga
01.2003 - 03.2007
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Completed Studies With Diploma - Micrisoft Word And Microsift Excel
Sarasota Trade School
Sarsota, FloridaNo - Clerical
Middle Georgia College
Cochran, GADiploma - Master Cosmetologist
Careers in Cosmetology
Dublin, GA04.2010
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Flexibility and Adaptability
- Customer Engagement
- Upselling strategies
- Sales expertise
- Retail experience
- Client Relationship Building
- Customer Consultation
- Products knowledge
- Brand Awareness
- Sales proficiency
- Personalized recommendations
- Beauty Trends
- Payment Processing
- Customer Needs Assessment
- Relationship Building
- Promotional activities
- Paperwork
- Merchandise Restocking
- Returns processing
- Brand Promotion
- Cosmetics industry trends
- Cross-selling techniques
- Skincare consultation
- Sales closing
- Makeup Application Techniques
- Makeup Application
- Demonstration skills
- Inventory Control
- Sales coordination
- Product Knowledge Expertise
- Cosmetics selection assistance
- Display arrangements
- Theft Prevention
- Service Consultations
- Organization
- Team Cooperation
- Adaptable and Flexible
- Store Opening and Closing
- Cash Register Operation
- Positive Customer Engagement
- Building Customer Loyalty
- Customer Assistance
- POS Software
- Basic Mathematics
- Safety and Cleanliness Standards
- Merchandise Receiving and Handling
- Staff Support
- Store Policies and Procedures
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Documented and resolved Issue which led to Results.
Additional Information
Through my years of employments, I've achieved many other strategic office skills. Which has inabled me to preform many attributes. My services has given me excellent skills and qualities that will benefit wherever my services are required.
Timeline
Beauty Advisor
Sally Beauty
08.2021 - Current
Kathy's Komplete Hair and Beauty Salon
Self Employed Services
06.2010 - 07.2021
Customer Service Representative
Mohawk Industries Inc
03.2007 - 12.2009
Administrative Assistant
Cochran-bleckley Chamber Of Commerce
01.2003 - 03.2007
Completed Studies With Diploma - Micrisoft Word And Microsift Excel
Sarasota Trade School
No - Clerical
Middle Georgia College
Diploma - Master Cosmetologist
Careers in Cosmetology
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