Ivette Perez

• Educated customers on new beauty trends and seasonal promotions.
• Participated in training sessions to enhance beauty product knowledge and improve customer interactions.
• Educated customers about the proper use of cosmetics, fragrances and other beauty items.

• Provided exceptional customer service by assisting customers in selecting beauty products based on their individual needs and preferences

• Demonstrated extensive knowledge of various beauty brands, product features, and benefits to effectively educate customers and drive sales

• Consistently met or exceeded monthly sales targets by actively promoting new products and upselling additional items

• Built strong relationships with customers through personalized consultations, resulting in a high rate of repeat business

• Maintained an organized and visually appealing display area to attract customer attention and enhance the shopping experience

• Collaborated with team members to create engaging product displays and promotional materials that increased customer engagement

• Participated in regular training sessions to stay updated on the latest beauty trends, techniques, and product launches

• Handled cash transactions accurately using point-of-sale (POS) systems while adhering to company policies regarding payment processing procedures

• Resolved customer complaints or concerns promptly and professionally, ensuring a positive resolution for both the customer and the company

• Contributed to team success by actively participating in meetings, sharing best practices, and offering suggestions for process improvements

• Consulted with clients to determine their desired hair color goals and provided recommendations based on skin tone and personal style

• Stayed up-to-date with the latest trends in hair coloring techniques and attended workshops to enhance skills

• Educated clients on proper at-home maintenance for colored hair, recommending specific products for long-lasting vibrancy

• Stocked shelves with merchandise to maintain organized displays.
• Assisted customers in locating products to enhance shopping experience.
• Cleaned and maintained sales floor to ensure a safe environment.
• Processed donations by sorting and pricing items for sale.
• Collaborated with team members to improve store operations and efficiency.
• Provided product knowledge to customers for informed purchasing decisions.
• Implemented visual merchandising strategies to attract customer interest.
• Provided excellent customer service by responding promptly to customer inquiries and requests.
• Resolved customer complaints in a professional manner.
• Adhered to all safety regulations while handling merchandise.
• Promoted current sales, discounts, and promotions to customers.

• Processed customer transactions accurately and efficiently at busy Mini Mart locations.
• Managed cash drawer and balanced till at end of each shift.
• Provided excellent customer service by addressing inquiries and resolving issues.
• Maintained cleanliness and organization of checkout area to enhance customer experience.
• Managed inventory by restocking shelves regularly during shifts.

Asisted customers by providing mation and resolving complaints.

Checked personal identifications during tobacco sales.

Scanned items and checked pricing on cash register for accuracy.

Greeted customers promptly and responded to questions.

Collected payments for dispensed gas and tendered change or receipts to customers.

Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.

As- inforN o w c

Adhered to social distancing protocols and wore mask or face shield.

Welcomed customers, offering assistance to help find store items.

Maintained adequate food and beverages in display cases and refrigerators for customer convenience.

Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Prepared daily records of food and gas sales and balanced register drawers.

Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Maintained work area and kept cash drawer organized.

Answered phone calls to assist customers with questions and orders.

Checked gas pumps for leaks or malfunctions and repaired faults.

Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.

Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.

• Assisted members with equipment setup and usage at community fitness center.
• Monitored facility cleanliness and maintained equipment safety standards.
• Provided guidance on exercise techniques and fitness best practices to patrons.
• Organized group fitness classes and ensured smooth operation during sessions.
• Engaged with members to foster a welcoming and supportive gym environment.
• Conducted regular inspections of facilities and reported maintenance needs promptly.
• Greeted and assisted guests entering facility to provide general information and answer questions.
• Monitored fitness floor and observed equipment use to address safety concerns.
• Monitored supplies and reported low stock for reordering.
• Promoted business and physical fitness by attending off-site promotional and community events.
• Reported accidents, injuries, or incidents to professionals for follow up and resolution.