Summary
Work History
Education
Skills
Timeline
StoreManager

Iris Pierce

Rocky Mount,NC

Summary

Dynamic Store Manager with a proven track record at Walmart, excelling in customer service management and inventory control. Skilled in fostering positive relationships through outstanding communication and problem-solving abilities. Successfully enhanced customer satisfaction and mentored a high-performing team, demonstrating exceptional multitasking and organizational skills.

Work History

Store Manager

Walmart
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

North West High
Littleton, NC
06.1984

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Team leadership
  • Inventory management
  • Friendly and positive
  • Outstanding communication skills

Timeline

Store Manager

Walmart

North West High
Iris Pierce