Iris Rogel
La Mesa,CA
Summary
Fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.
Overview
5
5
years of professional experience
Work History
Barista
Einstein Bagels
San Diego, California
06.2024 - Current
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Created complex, hand-crafted beverages based upon customer preferences.
- Described menu items to customers and suggested products based on stated preferences.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Collected payments and provided accurate change.
Shift Lead
Rubios Coastal Grill
El Cajon, California
08.2019 - 12.2024
- Performed administrative tasks including filing documents, data entry.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Resolved customer complaints and reported issues to senior management.
- Educated customers about offerings, promotions and pricing to boost sales.
Education
High School Diploma -
Patrick Henry High School
San Diego, California06-2019
GED -
Grossmont College
El Cajon, CASkills
- Productivity monitoring
- Production leadership
- Team motivation
- Conflict management
- Rules enforcement
- Sales proficiency
- Conflict resolution
- Decision-making capacity
- Guest service
Timeline
Barista
Einstein Bagels
06.2024 - Current
Shift Lead
Rubios Coastal Grill
08.2019 - 12.2024
High School Diploma -
Patrick Henry High School
GED -
Grossmont College