Iris Sanchez
Okanogan,Washington
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
3
3
years of professional experience
Work History
Barista
Pump House Coffee Co.
Omak, WA
08.2025 - Current
- Prepared high-quality coffee beverages following standardized recipes and techniques.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated espresso machines and other equipment with precision to deliver consistent product quality.
- Collaborated with team members to streamline workflow during peak hours for improved efficiency.
- Educated customers on menu items, enhancing their overall experience and satisfaction.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Sales Associate
Rawson's Department Store
Okanogan, WA
12.2024 - 09.2025
- Assisted customers with product selection, providing tailored recommendations to enhance shopping experience.
- Managed inventory levels, ensuring stock availability and organization across sales floor.
- Processed transactions efficiently using point-of-sale systems while maintaining accuracy in cash handling.
- Collaborated with team members to execute visual merchandising displays that attracted customer interest.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Food Service Worker
Dairy Queen Grill & Chill
Omak, WA
05.2023 - 01.2025
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Multitasked between food prep, register, lobby, and drive thru.
- Made ice cream treats, Blizzards, ice cream cakes, and many other specialty desserts.
Education
Okanogan Outreach
Okanogan, WASkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Espresso machine operation
- Excellent memory
- Menu memorization
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Barista
Pump House Coffee Co.
08.2025 - Current
Sales Associate
Rawson's Department Store
12.2024 - 09.2025
Food Service Worker
Dairy Queen Grill & Chill
05.2023 - 01.2025
Okanogan Outreach