Iris Vega Salgado
Flagstaff,US
Summary
Leasing professional experienced in the apartment and housing industry. Proven ability to provide outstanding customer service and work well under pressure. Demonstrated success in managing the entire leasing process, from advertising and marketing to closing deals. Highly organized and detail-oriented with excellent time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Leasing Manager
Yugo Flagstaff Central
02.2025 - Current
- Managed leasing operations, ensuring compliance with local regulations and company policies.
- Developed marketing strategies to attract prospective tenants and increase occupancy rates.
- Conducted property tours, showcasing amenities and benefits to potential residents.
- Coordinated lease negotiations, fostering positive relationships between tenants and management.
- Analyzed market trends to optimize rental pricing and enhance competitive positioning.
- Trained and mentored leasing staff, improving team performance and service quality.
- Implemented process improvements that streamlined leasing workflows and reduced turnaround times.
- Created, coordinated, and engaged in marketing campaigns.
- Engaged with local businesses for partnership opportunities, enriching tenant living experience and community involvement.
Student Ambassador/ Leasing Agent
Yugo Flagstaff Central
12.2022 - 02.2025
- Recognized as Top Leaser for two consecutive years (2023 & 2024) for exceeding leasing targets
- Meet, greet, and engage with our students, visitors, and future residents.
- Support our students by keeping them informed. Distribute all company or community-issued notices.
- Organizing and promoting events monthly that align with our three Pillars (YugoEco, YuPro, YuGrow) to ensure our students live their best life.
- Guide potential residents through the application process. Proofreads all lease paperwork and processes move-ins and move-outs.
- Tour the community and model with prospects and apply product knowledge to communicate property features and benefits to close the sale. Immediately follow up on prospects that did not close and attempt to close sale again.
- Updates required reports concerning move-out notices, activity, etc., daily and provides information to the General Manager.
- Updates reports, process applications for approvals (i.e., credit check, rental history, etc.) Submit processed applications to the General Manager for approval. Follow up with applicant regarding status.
Server
Taos Dinner
01.2021 - 07.2022
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Assisted with training of new staff members.
- Resolved customer complaints and inquiries in a timely manner.
- Exercised focus and concentration to keep track of tables and remember orders.
Tutor
Taos High School
08.2021 - 05.2022
- Explained difficult concepts, terms and theories in easy-to-understand terminology.
- Mentored and supported students to build their confidence and study skills.
- Engaged actively with students to build confidence in subject matter and help improve study methods.
- Tutored students in math, reading and writing to help them improve their grades and confidence.
- Assisted students with developing positive academic strategies to improve learning and boost self-confidence.
- Encouraged critical thinking skills by posing thought-provoking questions.
Education
Bachelor of Science (B.S.) - Criminology, Criminal Justice
Northern Arizona University
Flagstaff, AZ, US05.2026
High School Diploma -
Taos High School
Taos, NM, US05.2022
Skills
- Leasing and sales
- Fair housing policies
- Telephone and email etiquette
- Training and mentoring
- Goal-oriented mindset
- Excellent communication skills
- Tenant relations
- Marketing strategies
- Compliance management
- Leasing operations
- Community engagement
Certification
Adult Mental Health First Aid USA — National Council for Mental Wellbeing, Issued May 2025
LANGUAGES
Spanish Fluent
English Fluent
French Fluent
Timeline
Leasing Manager
Yugo Flagstaff Central
02.2025 - Current
Student Ambassador/ Leasing Agent
Yugo Flagstaff Central
12.2022 - 02.2025
Tutor
Taos High School
08.2021 - 05.2022
Server
Taos Dinner
01.2021 - 07.2022
Bachelor of Science (B.S.) - Criminology, Criminal Justice
Northern Arizona University
High School Diploma -
Taos High School