Iris Winkler
pingree grove
Summary
Motivated retail associate with a strong focus on customer service and product knowledge in athletic footwear. Experienced in engaging customers and helping them find products that meet their needs for comfort, performance, and style. Skilled in maintaining an organized sales floor, delivering attentive service, and paying close attention to detail. Committed to creating positive shopping experiences and contributing to team success.
Overview
5
5
years of professional experience
Work History
Footwear sales associate
Dick's Sporting Goods
Algonquin, IL
07.2025 - Current
- Executes visual merchandise, trains new hires, and provides personalized customer service to help find exactly what the customer needs.
- Pushes out freight, organizes fixtures.
Footwear sales lead
Dick's Sporting Goods
Algonquin, IL
01.2024 - 07.2025
- Led the footwear department by supervising daily operations, ensuring people were working, ensure a clean, organized, and fully stocked sales floor.
- Visual merchandising lead. Executed visual merchandising in the department.
- Provided personalized customer service to meet customers needs, and trained new employees.
Hostess/Busser
D.C. Cobbs Restaurant
East Dundee, IL
08.2022 - 04.2024
- Greeted guests warmly and managed seating arrangements to ensure smooth front-of-house operations, and also managed reservations.
- Supported waitstaff by clearing/resetting tables. Ensured timely turnover of tables during busy periods and maintained cleanliness.
Footwear sales associate
Dick's Sporting Goods
Algonquin, IL
09.2021 - 01.2024
- Provided personalized customer service by assisting shoppers with the specific shoe they were looking for, sizing, and product knowledge.
- Worked out freight and organized all fixtures designated for footwear.
Education
Associate in Science -
Elgin Community College
Elgin, ILSkills
- Excellent time management
- Organizational skills/ attention to detail
- Leadership experience
- Customer service
- Computer proficiency
- Reliable
- Multitasker
- Collaboration
- Communication
- Inventory Management (stocking, organizing, restocking)
- Planogram implementation
- Visual merchandising
LANGUAGES
English
Tiny bit of sign language
Timeline
Footwear sales associate
Dick's Sporting Goods
07.2025 - Current
Footwear sales lead
Dick's Sporting Goods
01.2024 - 07.2025
Hostess/Busser
D.C. Cobbs Restaurant
08.2022 - 04.2024
Footwear sales associate
Dick's Sporting Goods
09.2021 - 01.2024
Associate in Science -
Elgin Community College