Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Irish Garrett

Sylacauga,USA

Summary

Motivated and experienced phlebotomist with over 10 years of customer-facing experience. Demonstrated leadership and management skills gained through a successful military career in administrative services. Strong educational background in medical assisting and phlebotomy. Ultimate goal is to deliver competent and top-tier medical care and services.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Phlebotomist

Ael Lab
11.2024 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Patient Service Representative

Quality of Life Medical Center
01.2022 - 11.2024

Production

HONDA MANUFACTURING
11.2018 - 12.2022
  • Install doors, hoods, and fenders with a torque gun.
  • Build rear fenders for Ridgeline trucks.
  • Train new employees.
  • Improved production efficiency by streamlining composite manufacturing processes.
  • Increased production rates using innovative drilling and completion technologies.
  • Attended meetings to understand shift production schedule.
  • Reduced production downtime through regular equipment maintenance and troubleshooting.

Phlebotomy Externship

UNIVERSITY HOSPITAL
08.2016 - 05.2018
  • Fostered exceptional care delivery by improving collaboration between staff and patients.
  • Executed various lab procedures including venipuncture, maintaining chain of custody, and performing urinalysis.
  • Maintained accurate documentation of patient vitals and EKG outputs in electronic records.

Gogetter/kitchen Lead

RISER FOODS
06.2014 - 08.2017
  • Boosted customer satisfaction through effective collaboration with kitchen teams.
  • Supported store leadership with schedule management, hiring new team members, and implementing procedure and policy updates.
  • Launched training sessions covering customer service and back-end skills.

Cashier

WALMART
01.2012 - 06.2014
  • Demonstrated expertise in customer greeting, question handling, and quality service provision.
  • Supported in aligning merchandising efforts with both company and store policies.
  • Handled transactions swiftly, maintaining compliance with organizational procedures.

Administrative Assistant

United States Army
04.1996 - 01.2010
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Education

ASSOCIATE OF SCIENCE - MEDICAL ASSISTING

CUYAHOGA COMMUNITY COLLEGE
Cleveland, OH
05.2018

Certificate in Phlebotomy - Phlebotomy

MEDCERTS
Cleveland, OH
09.2016

Administrative

Army Correspondence
Fort Jackson, SC
11.1996

Skills

  • Venipuncture
  • Culturally Competent Care
  • Lab Procedures
  • Urinalysis
  • Vital Signs
  • EKG
  • Leadership
  • Patient Safety
  • Patient Education
  • Phlebotomy
  • Laboratory Experience
  • Triage
  • Patient Care
  • Experience Administering Injections
  • Door Hanging
  • Epic
  • Insurance Verification
  • Medical Records
  • Medical Terminology
  • Planograms
  • Merchandising
  • Microsoft Word
  • Management
  • Quality Assurance
  • ICD-10
  • Customer service
  • Software troubleshooting
  • Windows

Certification

Certified Phlebotomy Technician

Timeline

Phlebotomist

Ael Lab
11.2024 - Current

Patient Service Representative

Quality of Life Medical Center
01.2022 - 11.2024

Production

HONDA MANUFACTURING
11.2018 - 12.2022

Phlebotomy Externship

UNIVERSITY HOSPITAL
08.2016 - 05.2018

Gogetter/kitchen Lead

RISER FOODS
06.2014 - 08.2017

Cashier

WALMART
01.2012 - 06.2014

Administrative Assistant

United States Army
04.1996 - 01.2010

ASSOCIATE OF SCIENCE - MEDICAL ASSISTING

CUYAHOGA COMMUNITY COLLEGE

Certificate in Phlebotomy - Phlebotomy

MEDCERTS

Administrative

Army Correspondence

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