Iris L. Urbano Ramos

• Provided classroom support throughout planned instruction and individual lessons.
• Monitored students in class, hallways and cafeteria to enforce school rules.
• Assisted teachers in providing accommodations for students who need additional support.
• Implemented behavior management strategies designed by the teacher or behavioral specialist.
• Developed positive relationships with students, parents, colleagues, administrators, and community partners.
• Supported classroom teachers by supervising students during lunch and recess periods or field trips.
• Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
• Cleaned and organized classrooms, materials and supplies.
• Delivered instruction individually or in small groups with support from instructor.
• Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
• Monitored student progress and provided feedback to teachers regarding student achievement.
• Worked one-on-one with special needs students to help navigate through school challenges.
• Conducted special assessments and tutoring sessions to support individual student needs.
• Collaborated with other staff members to ensure that all students had access to a quality educational program.
• Distributed classroom materials, pencils, paper and art materials.
• Attended training sessions on best practices for working with students with special needs.
• Evaluated individual student needs and assessed academic and social situations to address challenges and goals.
• Distributed textbooks, workbooks, papers and pencils to students.
• Assisted teachers in creating lesson plans and modifying curriculum.
• Utilized a variety of teaching methods such as cooperative learning or differentiated instruction.
• Provided support services such as tutoring or guidance counseling when needed.
• Organized student performance and enrichment activities to facilitate learning.
• Encouraged collaboration among peers within the classroom setting.
• Orchard Place School ,principal :Mrs. Bautista .(847 824 1255)

• Assisted in loading delivery trucks with prepared packages.
• Scanned and sorted packages according to destinations and service type using handheld scanner.
• Sorted packages to appropriate slide, line or belt for final distribution.
• Organized packages according to type, size, destination, and other specifications.
• Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
• Stacked boxes onto pallets in an efficient manner.
• Inspected packages for damages or defects and recorded any issues found.
• Reported any lost or damaged items to supervisors immediately upon discovery.
• Assisted in training new employees on package handling processes.
• Labeled parcels accurately according to company guidelines.
• Loaded completed orders on pallets according to delivery numbers.
• Collaborated with team members on tasks such as sorting mail into designated bins.
• Checked all outgoing shipments to ensure accuracy of contents.
• Ensured compliance with postal regulations regarding hazardous materials handling.
• Examined and inspected containers, materials, and products to meet packing specifications.

*FEDEX O HARE ; MANAGER: MR. JAIME ALEX ;(773 812 5503) AND MARIANA :(815 509 4481)

• Replenished supply of hand soap, paper towels and other consumables.
• Cleaned and sanitized restrooms using appropriate cleaning products.
• Removed trash from bins and disposed of it properly according to regulations.
• Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
• Washed and polished glass windows and doors to keep entryways clear and professional.
• Employed deep-cleaning techniques for areas in need of additional sanitation.
• Reported any damages or malfunctions observed while performing duties to supervisor.
• Maintained janitorial closets stocked with supplies for daily use.
• Identified possible maintenance or safety issues and reported to supervisor and client.
• SERVICE MASTER;3336 W LAKE GLENVIEW IL 60026 ;(847 306 5793)

• Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
• Resolved any customer complaints or issues professionally and efficiently.
• Answered incoming calls from potential customers to answer questions about hotel amenities, rates, availability.
• Upheld company policies and procedures while ensuring compliance with safety regulations.
• Welcomed large volume of guests and improved overall customer service.
• Collaborated with other departments to provide an excellent guest experience.
• Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
• BUONA BEEF ;10425 E TOUHY AVE, ROSEMONT, IL 60018.