Irma Bolanos Mendez
Los Angeles,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping timely correct, work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cashier/Runner
McDonald's
Los Angeles, California
11.2023 - 05.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Followed company security procedures for handling large sums of money.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier/Food Expeditor
Johnny's Pastrami
Los Angeles, CA
05.2022 - 10.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Checked identification for proof-of-age for alcoholic beverages
- Used POS system to enter orders, process payments and issue receipts
- Task with occasionally closing restaurant and dropping daily sales in vault
- Answered questions about store policies and addressed customer concerns
- Maintained speed of service for food orders while minimizing errors and complaints
- Demonstrated strong knowledge of menu offerings and appropriate culinary techniques
- Confirmed proper placement of products and side items while implementing special instructions
- Assisted customers with carry-out service
- Engaged in suggestive selling and other sales techniques.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Cleaned and maintained work areas on a regular basis.
- Responded promptly to customer inquiries about their orders or deliveries.
Education
High School Diploma -
West Adams Preparatory High School
06.2022
Skills
- Menu Offering Knowledge
- Food Presentation
- Billing and Payment Processing
- Money Handling
- Pos System
- Cash Register Systems
- Adaptability and flexibility
- Merchandise Restocking
- Staff Training
- Cleaning and sanitizing
- Order Packaging
Languages
Spanish, Native or Bilingual
Languages
Spanish
Native/ Bilingual
Timeline
Cashier/Runner
McDonald's
11.2023 - 05.2024
Cashier/Food Expeditor
Johnny's Pastrami
05.2022 - 10.2023
High School Diploma -
West Adams Preparatory High School
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