Irma Breceda
Bakersfield,CA
Summary
Seeking a position where my skills in leadership, adaptability and communication can be effectively utilized to contribute to organizational resilience and growth.
Overview
15
15
years of professional experience
Work History
Architectural Coordinator
Apex Management
Bakersfield, CA
09.2025 - Current
- Managed review and approval process for homeowner architectural modifications.
- Evaluated site plans and architectural applications for compliance with HOA guidelines.
- Communicated with homeowners and architectural review committees.
- Conducted site inspections to ensure adherence to approved plans and governing documents.
Escrow Coordinator
Apex Management
Bakersfield, CA
09.2025 - Current
- Detail-oriented professional who supports real estate transactions from opening to closing by managing documentation, tracking critical deadlines, and coordinating communication among agents, lenders, and clients.
- Ensures compliance with regulatory requirements, prepares and maintains accurate escrow files, and assists Escrow Officers in facilitating smooth and timely closings.
Bilingual Call Center Representative
Conduent Call Center
Bakersfield, CA
07.2025 - 08.2025
- Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems.
- Identify customer needs to ensure the customer is provided complete and accurate information.
- Process required transactions via mainframe or web-based applications.
- Submit research requests in a concise yet accurate manner.
- Maintaining a thorough knowledge of the company and client programs, policies, and technology.
- Communicate effectively in a warm and empathetic manner.
- Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
- Maintaining a thorough knowledge of the company and client programs, policies, and technology.
- Providing support to other positions/ operations in cases of heavy workloads or absences.
Assistant Manager/HOA Manager
The Management Trust
Bakersfield, USA
05.2013 - 01.2024
- Managed a portfolio of communities that included homes and condominiums.
- Guided, assisted, and recommended a course of action for Board members to conduct business using leadership management.
- Provided management services in compliance with the terms of the management contract.
- Responsible for work orders and vendor contracts, compliance drives and letters.
- Prepared Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings.
- Processed homeowner architectural plans, attended Architectural meetings, recorded minutes and all follow up actions.
Lifestyle Director
The Management Trust
Bakersfield, USA
09.2012 - 05.2013
- Assisted with planning and execution of all community events.
- Scheduled appointments, social events and presentations as needed throughout the year.
- Maintained monthly department activity (lifestyle) budgeting expenses.
- Editor for the monthly newsletter.
Concierge
The Management Trust
Bakersfield, USA
11.2010 - 09.2012
- Responsible for the front desk at the senior community clubhouse by providing great customer service to homeowners, controlled their access based upon membership status and handled a multi-phone system.
- Assisted the Community Manager, Lifestyle Director and Administrative Supervisor.
- Maintained monthly updates on community website.
- Responsible for member management, including email reminders, event sign-ups, record weekly deposits and event reports.
- Performed duties associated with daily opening and closing of the facility.
Education
AAS - Business Administration
Central N.M. Community College
New Mexico01.2009
Skills
- General office skills
- MS Word
- Excel
- Access
- PowerPoint
- Outlook
- Internet Explorer
- Excellent customer service
- Handle multiple phone line systems
- Leadership skills
- Multi-tasking abilities
- 54 wpm typing speed
- Bilingual (Spanish/English)
- Responsible
- Reliable
- Ethical
- Self-motivated
- Goal oriented
Timeline
Architectural Coordinator
Apex Management
09.2025 - Current
Escrow Coordinator
Apex Management
09.2025 - Current
Bilingual Call Center Representative
Conduent Call Center
07.2025 - 08.2025
Assistant Manager/HOA Manager
The Management Trust
05.2013 - 01.2024
Lifestyle Director
The Management Trust
09.2012 - 05.2013
Concierge
The Management Trust
11.2010 - 09.2012
AAS - Business Administration
Central N.M. Community College