Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Irma Garcia

Los Angeles,CA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. My last project comprised of decommissioning all of the company's TDM switches. Coordinated all of the tasks with internal groups, vendors, LECs and other services. Completed this project successfully for all the company's switches. I joined the company when they only had three 5E switches, company grew and added many switches in different locations and different types of switches such as DMS, LCS and Genband switches.

Overview

24
24
years of professional experience

Work History

Network Support Engineer

TPx Communications
Los Angeles, CA
04.2000 - 09.2024
  • Assisted in troubleshooting issues related to product design or manufacturing processes.
  • Provided support during the installation, maintenance, repair, and calibration of equipment.
  • Completed regulatory documents concerning safety issues.
  • Generated technical reports for customers.
  • Finished projects on time and within budget.
  • Conducted analyses addressing failure, reliability or yield improvement.
  • Fulfilled orders by successfully planning, budgeting, and coordinating projects.
  • Documented all engineering activities according to established procedures.
  • Coordinated activities with suppliers, contractors or other departments.

Education

Bachelor of Science - Telecommunications Management

DeVRY Institute of Technology
Pomona, CA
10-1999

Skills

  • Organizational skills
  • Remote office availability
  • Multitasking Abilities
  • Calm under pressure
  • Good Telephone Etiquette
  • Planning
  • Active listening
  • Dependable and responsible

References

References available upon request.

Timeline

Network Support Engineer

TPx Communications
04.2000 - 09.2024

Bachelor of Science - Telecommunications Management

DeVRY Institute of Technology
Irma Garcia