Rene Cardenas
Cibolo
Summary
Accomplished Director of National Operations at TPx Communications, adept in strategic planning and operations management. Enhanced team performance and client relations, achieving significant project efficiencies and budget reductions. Proven leader in fostering professional growth and customer satisfaction, with strong skills in verbal and written communication and budget management.
Overview
19
19
years of professional experience
Work History
National Director of Operations
TPx Communications
09.2005 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Oversaw quality control efforts to maintain exceptional product and service standards consistently.
- Led process improvement initiatives, increasing overall efficiency while reducing operating costs.
- Monitored budget and utilized operational resources.
OSP Director
TPx Communications
09.2005 - 02.2021
- Contributed to successful project bids by developing accurate cost estimates based on historical data and current market trends.
- Managed subcontractor relationships, ensuring adherence to contract terms and quality expectations while fostering a collaborative work environment.
- Ensured timely delivery of projects within budget constraints, regularly monitoring progress and adjusting plans as needed.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Provided expert guidance on OSP design principles, ensuring proper installation practices were followed at all times.
Education
Associate of Science - Electronics Equipment Installation And Repair
Hallmark University
San Antonio, TX01.1995
Skills
- Strategic Planning
- Verbal and written communication
- Operations Management
- Budget Management
- Issues Resolution
- Contract and Vendor Management
Languages
Spanish
Limited Working
Timeline
National Director of Operations
TPx Communications
09.2005 - Current
OSP Director
TPx Communications
09.2005 - 02.2021
Associate of Science - Electronics Equipment Installation And Repair
Hallmark University
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