Irma Garcia
Jefferson,LA
Summary
Hardworking and passionate on my jobs.
Ready to help them achieve company goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
1
1
Language
11
11
years of professional experience
Work History
Sorter Operations Associate
Salvation Army Thrift Store
01.2026 - Current
- Inspected merchandise for damage, contamination, and quality standards.
- Sorted donated goods by category, condition, and resale readiness.
- Tagged and prepared items for floor placement and shipment.
- Organized stock carts, bins, and work areas for efficient processing.
- Inspected incoming goods for damage, contamination, and disposal requirements before processing.
- Evaluated clothing, housewares, and hard goods to determine salable inventory and donation handling.
- Organized sorted items for pricing, tagging, hanging, and backroom distribution.
- Maintained clean, safe work areas by removing waste and keeping processing zones orderly.
- Enhanced sorting efficiency by implementing new operational strategies and techniques.
- Trained new hires on company policies and procedures, resulting in faster integration into the team.
Front End Cashier
Sam’s Club
08.2024 - 12.2025
- Managed cash register operations drawing peak hours.
- Managed cash register operations during peak hours.
- Help customers with product inquiries and store navigation.
- Collaborated with team members to enhance customer service experience.
- Let customers know about membership benefits and promotions.
- Handled cash, card, check, gift card transactions for customer purchases.
- Welcomed customers with a friendly greeting and offered assistance.
- Maintained cleanliness and organization of the checkout area.
- Resolved customer complaints efficiently while upholding high customer service standards.
Deli Services
Zara,s little Market
07.2023 - 07.2024
- Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
- Enhanced customer satisfaction by resolving issues with knowledgeable, friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identify the needs of customers promptly and efficiently.
- Addressed customer needs and inquiries promptly and effectively.
- Collaborated closely with team members to archive the projects on time.
- Solve problems and complaints of customers.
- Prepared new employees for their roles to ensure smooth operations.
- Prevent over stock or stock-outs
- Reduces food handling errors
- Managed deli operations by opening and closing the facility as scheduled.
- Prepared large orders of catering for special events.
- Enable fast services in peak time.
Freezer, Deli, Bakery Associate
Walmart neighborhood
08.2022 - 05.2023
- Operated and maintained freezer equipment, ensuring optimal temperature control for product integrity.
- Assisted in organizing freezer space for efficient product rotation.
- Inspected inventory for quality and freshness before stocking shelves.
- Collaborated with team members to streamline stocking processes.
- Prepared and sliced deli meats and cheeses for the customers' orders.
- Maintained cleanliness and organization of the deli area and equipment.
- Engage with customers to enhance their shopping experience through friendly services.
- Engaged with customers to enhance their shopping experience through friendly services.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Stayed calm and professional in situations and resolved conflicts to customers' satisfaction.
- Prepared and baked a variety of bread and pastries daily.
- Operated the oven, and other baking equipment safely and efficiently.
- Wrapped and displayed baked goods attractively for customers.
- Wrapped and displayed baked goods attractively, increasing visual appeal and encouraging purchases.
- Rotated stock regularly so that older items were sold first.
- Developed strong relationships with customers to enhance loyalty.
Fuel Associated
Walmart neighborhood
10.2021 - 06.2022
- Operated fuel dispensing equipment safely and efficiently.
- Maintained cleanliness and organization of the fueling station.
- Assisted customers with fuel transactions and inquiries.
- Monitored fuel inventory levels and reported shortages.
- Ensured compliance with safety regulations and procedures.
- Train new associates on operation procedures and safety protocols.
- Stock shelves with merchandise in a neat and orderly manner.
- Managed operations of the lottery machine to ensure functionality and customer satisfaction.
- Sold lottery tickets and provided change to customers during transactions.
- Report any suspicious activity or potential security risk to the manager immediately.
- Inspect and clean fuel tanks for leaks and other defects.
- Performed daily opening and closing duties such as counting money, organizing paperwork.
- Conducted quality control tests to verify fuel compliance with relevant standards.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Cna, Supervisor, Medtech
Blossom Valley Inn
06.2015 - 08.2021
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient observations and care provided in electronic health records.
- Collaborated with healthcare team members to deliver optimal patient care.
- Provide assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Give medication on time every certain hour.
- Check on them every 2hrs to see if they are okay
- Maintained the facility's clean, safe environment for the patients.
- Make a bond with patients, families and guests, Demonstrate excellent customer services.
- Work with osha and (APS), to make sure the clients are being treated with honesty and respect, that they would be abused.
Education
CNA - Health Care Management
IVROP
El Centro, Ca04-2015
Skills
- Good at solving problems, Great listener, Know how to deal with different characters, Bilingual
- I have a great customer service
- Bilingual
- Know how to deal with different characters
- Great listener
- Customer assistance
Languages
Spanish
Native or Bilingual
Timeline
Sorter Operations Associate
Salvation Army Thrift Store
01.2026 - Current
Front End Cashier
Sam’s Club
08.2024 - 12.2025
Deli Services
Zara,s little Market
07.2023 - 07.2024
Freezer, Deli, Bakery Associate
Walmart neighborhood
08.2022 - 05.2023
Fuel Associated
Walmart neighborhood
10.2021 - 06.2022
Cna, Supervisor, Medtech
Blossom Valley Inn
06.2015 - 08.2021
CNA - Health Care Management
IVROP