Irma Marquez
Tucson,AZ
Summary
An experienced detail-oriented team player with strong organizational skills. Able to collaborate to resolve problems and strives to motivate team members to achieve personal and professional objectives. Constantly work towards strengthening and refining professional effectiveness.
Overview
24
24
years of professional experience
Work History
Parents as Teachers Supervisor
Casa De Los Ninos
07.2012 - Current
- Coordinate and monitor service delivery in accordance with PATNC, and affiliate policy and procedures.
- Participate in advisory committee.
- Provide leadership, oversight, and vision of program.
- Oversee direct recruitment efforts.
- Perform administrative duties such as timesheets, mileage, and foresee program budget.
- Hire, train, supervise and evaluate staff performance.
- Supervise PAT team lead and parent educators.
- Provide individual reflective supervision.
- Facilitate team meetings.
- Certified Trainer in Life Skills Progression
- Certified trainer in the developmental screening: ASQ-3 & ASQ:SE2
- Observe parent educators delivering home visits and group connections.
- Complete quarterly performance evaluation for each parent educator.
- Ensure parent educators obtain necessary professional development.
- Coordinate and monitor service delivery in accordance with Essential Requirements, Quality Standard, and affiliate policies & procedures.
- Monitor services documentation, data collection and reporting, including annual Affiliate Performance Report.
- Facilitate continuous quality improvement and engage in quality assurance.
- Participate in agency Council on Accreditation and PAT Quality Endorsement and Improvement Process.
- Supported staff when involved in research projects with Washington University and University of Arizona.
- Experience in facilitating parenting classes.
- Monitored student progress and implemented intervention strategies to support student success
Raising Healthy Kids Program Supervisor
Casa De Los Ninos
04.2009 - 06.2012
- Create forms, policy, and procedures.
- Provide home visits to high-risk families.
- Supported development and implementation of short and long term goals.
- Worked with multi-culturally diverse families and their children from prenatal to 5 years of age.
- Administered developmental screening.
- Supported families through crisis and refer families to community services as needed.
- Provided resources to enhance self-sufficiency such as, education, employment opportunities, counseling, etc.
- Enhance parent-child interaction, promote child health and promote child development.
- Maintain accurate family files.
- Complete end of month reports and submit them to supervisor in timely manner.
- Work efficiently as team and individually to accomplish program goals.
Healthy Families Senior Program Supervisor
Casa De Los Ninos
04.2008 - 04.2009
- Submitted quarterly reports to the CE&FS director.
- Provided documentation through COA process as requested in timely manner.
- Collected data and completed analysis for Program Accreditation Process.
- Performed administrative duties such as, timesheets, mileage, and foresee budget.
- Served as mentor to new supervisors in program.
- All below Program Supervisor duties.
Healthy Families Program Supervisor
Marana Health Center
08.2004 - 08.2008
- Supervised five home visitors and conducted two hours of individual clinical supervision on weekly basis.
- During clinical supervision guided staff on developing individual family support plan, remind of upcoming assessments, problem talk on how to proceed with family, issues staff were facing at the moment, and training as needed etc.
- Conduct internal quality assurance: phone survey, shadow home visits, reviewed participant files and provided feedback to staff.
- Hired, trained, supervised, and evaluated staff performance.
- Conduct weekly team meetings in which training, feedback and policy are reviewed.
- Complied end of the month report and submitted it to program and agency director in timely manner.
- Administered intakes when necessary.
- Worked with infant mental health families and collaborated with their case worker.
- Co-facilitated with Growing Great Kids training curriculum.
- Co-facilitate Love and Logic Parenting Classes.
- Credential Committee Member: Helped develop template for credentialing and Cultural Sensitivity Review to be used statewide.
- Performed outreach activities.
- Commence program site.
Healthy Families - Family Support Specialist
Devereux/Child & Family Resources
11.1999 - 08.2004
- Provided home-based service to high-risk families and their children.
- Supported developing and implementing short- and long-term goals.
- Worked with multi-culturally diverse families and their children from prenatal to 5 years of age.
- Support families through crisis and refer to community services as needed.
- Provided resources to enhance self-sufficiency such as education, employment opportunities, counseling, etc.
- Enhance parent-child interaction, promote child health, and promote child development.
- Effectively communicate openly with parents, children, co-workers, and supervisors.
- Problem talks and support co-workers in working with difficult families.
- Trained new staff with programs policy and procedures.
- Interpret, translate, and advocate for families.
- Maintain accurate family files.
- Complete end of the month reports and submit them to supervisor in timely manner.
- Work efficiently as team and individually to accomplish program goals.
- Use time management efficiently and accommodate families’ schedules.
- Collaborate in Training Committee to organize Healthy Families Institute.
Education
Master of Arts - Education in Counseling: Human Relations
Northern Arizona University
Flagstaff, AZ12.2005
Bachelor of Science - Anthropology
University of Arizona
Tucson12.1992
Skills
- Bilingual in Spanish and English
- Experience in computer programs
- Teamwork/Collaboration
- Effective and positive communication skills
- Attention to detail
- Adaptability
- Time Management
- Organizational skills
- Self-starter
Timeline
Parents as Teachers Supervisor
Casa De Los Ninos
07.2012 - Current
Raising Healthy Kids Program Supervisor
Casa De Los Ninos
04.2009 - 06.2012
Healthy Families Senior Program Supervisor
Casa De Los Ninos
04.2008 - 04.2009
Healthy Families Program Supervisor
Marana Health Center
08.2004 - 08.2008
Healthy Families - Family Support Specialist
Devereux/Child & Family Resources
11.1999 - 08.2004
Master of Arts - Education in Counseling: Human Relations
Northern Arizona University
Bachelor of Science - Anthropology
University of Arizona
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