Irma Martinez
Dolton,IL
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
19
19
years of professional experience
Work History
Warehouse Lead
Hub Group
Bolingbrook, IL
09.2020 - Current
- Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
- Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
- Created reports detailing shipment information such as quantity received or shipped out, product availability.
- Performed cycle counts to verify physical stock against system-generated data.
- Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
Assitant Manager
Wendys International
Romeoville, IL
01.2006 - 08.2020
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
Skills
- Warehouse functions
- Warehouse Operations
- Performance Improvement
- Safety and compliance
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Warehouse Lead
Hub Group
09.2020 - Current
Assitant Manager
Wendys International
01.2006 - 08.2020
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