Irma Verde
Rialto,CA
Summary
Results-oriented Sales Floor Associate with a deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
5
5
years of professional experience
Work History
Youth Leader
Think Together
10.2022 - 03.2023
- Establishing a secure atmosphere for the kids, helping them with their assignments, and developing innovative lessons for them
- During their physical activity period, would organize fun activities and provide rewards to those who showed kindness.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Provided guidance and support to youth in developing a positive self-image and thriving personal relationships.
Style Consultant
Target
09.2021 - 02.2022
- Delivering excellent customer service and assistance to clients while also upholding the companies' standards on the sales floor.
- I had to push out all the shipping we received for the day and make sure my zone is looking great.
- Accepted and processed customer payments.
- Occasionally, when assistance was required, I would also assist with inbound.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
Team Associate
Old Navy
01.2021 - 09.2021
- Working front cashier, fitting rooms, and doing go-backs while signing up customers for rewards program
- I also would assist with shipment from store and would often do markdowns
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Cashier
El Pollo Loco
04.2018 - 10.2019
- Working the front cashier, and drive-through.
- Would refill the salsa bar when needed.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Eisenhower High School
California State University of San Marcos
10.2023
Skills
- Great customer service
- Cashier
- Fitting Room
- Ship from store
- Markdowns
- Enrolling customers in the rewards program
- Signing up customers for store credit card
- Team Leader
- Great communication skills
- Problem solver
- Positive attitude
- Youth Activity Planning
- Attention to Detail
Languages
English
Spanish
Academic Achievements
Honors Dean List
- Fall 2021
- Spring 2022
Timeline
Youth Leader
Think Together
10.2022 - 03.2023
Style Consultant
Target
09.2021 - 02.2022
Team Associate
Old Navy
01.2021 - 09.2021
Cashier
El Pollo Loco
04.2018 - 10.2019
Eisenhower High School
California State University of San Marcos
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