IRMINE MELINDA LAROCHE

Small appliances senior sales representative September to December 15th, 2024

Small appliances sales representative May to August 2024

Provided excellent customer service, supported sales operations, maintained product displays, assisted with inventory, and communicated accurate product and service information. Organize the sales and daily operational activities of departmental Product Specialists, sell and explain extended service plans to the satisfaction of the customer, strive to continuously improve knowledge of the products sold by BrandsMart USA.

• Communicated advances in new products and technology to department Product Specialists, enhancing overall product knowledge.
• Shop competition and be aware of policies of major competitors.
• Performed physical inventory to verify product availability and prevent stock discrepancies.
• Meet productivity metrics and other fulfillment
• Led sales team to achieve monthly targets through strategic planning and performance monitoring.

• Prepared, packed, and sorted guest orders for shipment using appropriate materials to ensure accuracy and quality
• Achieved productivity targets by efficiently managing workflow during order fulfillment.
• Properly use equipment while following safety best practices
• Unloaded truck and organized items for sales floor display to enhance product accessibility.

• Assign tasks to team members.
• Managed inventory levels to ensure product availability.
• Ensured excellent customer service for guests
• Balanced cash registers to maintain accurate financial records
• Cost Control
• Processed payroll for all restaurant staff bi-weekly.
• Created staff schedules to optimize restaurant operations
• Opening/closing Restaurant
• Recording income, and expenses

• Recruited employees and integrated them within the company.
• Collaborated with Department Heads on employee-related matters, including job descriptions, salaries, benefits, recruitment, performance evaluation, and training.
• Developed and implemented HR policies and procedures; managed leave, absences, and staff records while administering registration of benefits and programs.
• Prepares payroll and all related transactions (payment of local taxes)
• Ensured accurate benefit calculations and communicated findings
• Coordinates employee registration in Caterpillar’s online training system
• Increased employee satisfaction and engagement through creation and execution of targeted wellness and recognition programs.

• In addition to the daily tasks related to human resources activities:
• Updated client signatures and records in bank’s electronic verification system to maintain accurate customer information
• Generated status reports for various account types to provide insights for management
• Updated client signatures and records in the bank’s electronic verification system.

• Prepared payroll reconciliation reports regularly to ensure accuracy of employee compensation.
• Employee Retirement Plan Report Management
• Prepare various meetings and seminars
• Provided administrative support to Public Affairs Committee to facilitate effective communication and planning.
• Ensured the daily updating of the Department’s files.
• Coordinated monthly celebrations for employee birthdays to enhance team morale.
• Managed communication between catering service and company to ensure event success.