Ironesha Spivey
Houston ,TX
Summary
Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Successfully multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional eager to bring medical background and team-building skills to a deadline-driven environment. Experience in a clinical setting has honed communication and organizational skills, ensuring efficient patient care and administrative support. Possesses the ability to adapt quickly and learn new procedures and protocols. Seeking to transition to a new field where these skills can contribute to team success and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Avenue 360 Health and Wellness
08.2023 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Intern
Sirte Med Primary Care
05.2023 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Operation Associate
GoPuff
11.2019 - 03.2022
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Followed shipping and receiving procedures for goods and materials.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Managed inventory levels for optimal product availability and reduced waste.
- Optimized supply chain logistics, ensuring timely delivery of products to clients.
Education
Medical Assistant -
The College of Health Care Professions
HoustonHS diploma -
North forest high school
Skills
- Administrative procedures
- Patient history documentation
- Cardiac rhythm recognition
- Strep test
- Blood sugar testing
- EKG electrode placement
- Dosage calculations
- OSHA compliance
- HIPAA compliance
- Procedure assistance
- Charting
- Ear irrigation
- Patient scheduling
- Prescription refill
- Phlebotomy
- Capillary testing
- Customer service
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- CPR
- Immunization administration
- Specimens collection and processing
- Medical procedures
- Laboratory specimen collection
- Appointment setting
- Patient care coordination
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- OB/GYN procedures
- Diagnostic procedures
Certification
- First Aid
- CPR/AED
- HIPAA
- Blood borne pathogens
- Aseptic hand washing
Timeline
Medical Assistant
Avenue 360 Health and Wellness
08.2023 - Current
Intern
Sirte Med Primary Care
05.2023 - 07.2023
Operation Associate
GoPuff
11.2019 - 03.2022
Medical Assistant -
The College of Health Care Professions
HS diploma -
North forest high school
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