Irronneshia Warren
Houston,TX
Summary
An Administrative Assistant with over 5 year experience seeking an opportunity for career growth and be an asset to a company. Excellent interpersonal, communicative, organizational and strong computer skills and strong customer service skills
Overview
14
14
years of professional experience
Work History
Dietary Aide/Leadership
IN Compass Health
Houston, TX
12.2018 - 01.2024
- Lead a team of servers and dietary aides, assign responsibilities, evaluate performance, provide coaching and mentorship, and maintain compliance with food handling, food storage, and food safety policies
- Keeping up to date with new products and maintaining expiration dates to ensure fresh products at all times
- Ensure training and development plans are maintained for all team members ensure attendance and retention targets are achieved.
Dietary Aide
Cypress Fair Banks Hosiptal
Houston, TX
09.2017 - 12.2018
- Perform meal preparation, organize dining rooms, and evaluate dietary needs for residents, including food allergies
- Develop positive relationships with residents, provide empathy and understanding, and deliver a high-quality dining experience
- Ensure compliance with food safety protocols and food handling techniques to prevent contamination and waste
- Perform cleaning and sanitation activities for dining rooms, tables, refrigerators, and kitchen equipment.
Clerical Assistant
Fallbrook Preparatory Academy
Houston, TX
02.2013 - 09.2017
- Provided assistance with duties and clerical support to the department/school
- Receives telephone calls and re-directs calls to the appropriate individual or department
- Received, sorted, prioritized, and distributed mail
- Responded to routine questions; receives and attends to all visitors
- Maintained a log of visitors
- Alerts appropriate party of visitor arrival
- Performs clerical duties such as filing, faxing, and typing
- Performed other job-related duties as assigned.
Customer Service Representative
NCO Group
Houston, TX
06.2010 - 10.2013
- Receive and answer customer questions and resolve concerns relating to claims, warranties, and product servicing
- Follow standard screens/scripts as appropriate
- Maintain and update customer account records as needed
- Appropriately escalate customer questions and issues when necessary according to guidelines
- Completed appropriate paperwork and recorded necessary Customer time of sale
- Performed other duties as assigned by management.
Education
Diploma -
Aldine High School
06.2012
Skills
- Communication skills
- Medical terminology
- Dietary Aide Experience
- Clerical Experience
- Computer Skills
- Medical Office Experience
Timeline
Dietary Aide/Leadership
IN Compass Health
12.2018 - 01.2024
Dietary Aide
Cypress Fair Banks Hosiptal
09.2017 - 12.2018
Clerical Assistant
Fallbrook Preparatory Academy
02.2013 - 09.2017
Customer Service Representative
NCO Group
06.2010 - 10.2013
Diploma -
Aldine High School