Irvin Casas
Donna,TX
Summary
Knowledgeable Electrical Apprentice with solid foundation in electrical systems and hands-on experience in residential and commercial projects. Proven ability to assist in installations, troubleshoot issues, and ensure safety compliance. Demonstrated expertise in reading blueprints and working collaboratively on team projects.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service Cashier
Sam's Club
04.2023 - Current
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Real Estate Agent
Keller Williams
06.2023 - 12.2024
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Provided guidance to clients throughout the entire buying or selling process.
- Prepared comparative market analysis to estimate properties' value.
- Ensured all transactions followed state laws regarding real estate practices.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Crew Trainer
McDonald's
01.2021 - 12.2023
- Promoted to Crew Trainer and was mainly responsible for making sure new employees catch up to pace along with our team.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Engaged and played team captain and guided my co-workers to help resolve any issues.
- Increased work force of our team by being convincing and honest eventually establishing our present well founded team with responsible employees over
Customer Service Cashier
MERCADOME
10.2019 - 11.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily cash or card transactions for customers with accuracy and speed.
- Managed over 50 customer allegations and helped satisfy their needs with good time and efficiency
Education
High School Diploma -
Donna North High School
Donna, TX06-2023
Associate of Applied Science - Electrical Technology
South Texas College
McAllen, TX12-2025
Skills
- Electrical Wiring Installation
- Electrical System Installation and Upgrades
- Electrical Troubleshooting and Repair
- Adherence to Safety Procedures and Electrical Codes
- Problem Diagnosis and Resolution
- Critical Thinking and Decision-Making
- Leadership and Crew Supervision
- Team Collaboration and Coordination
- Effective Communication with Clients and Service Teams
- Customer Service Excellence
- Conflict and Issue Resolution
- Fast Learner with Technical Adaptability
Certification
- Real Estate License - 2023
- Electrician's Helper Occupational Skills Award
- Electrician Assistant Certificate
- Electrician Technology Associate of Applied Science Expected (Dec, 2025)
- NCCER Electrical Level 1 –
Occupational Overview: The Electrical Industry – South Texas College (02/06/2025)
Safety for Electricians – South Texas College (02/06/2025)
Introduction to Electrical Circuits – South Texas College (02/11/2025)
Electrical Theory – South Texas College (02/13/2025)
Introduction to the National Electrical Code® – South Texas College (02/20/2025)
Outlet, Device, Pull, and Junction Boxes – South Texas College (02/27/2025)
Hand Bending – South Texas College (03/06/2025)
Wireways, Raceways, and Fittings – South Texas College (03/27/2025)
Conductors and Cables – South Texas College (04/03/2025)
Basic Electrical Construction Drawings – South Texas College (04/15/2025)
Residential Wiring – South Texas College (05/01/2025)
Electrical Test Equipment – South Texas College (05/01/2025)
Languages
English
Professional
Spanish
Professional
Timeline
Real Estate Agent
Keller Williams
06.2023 - 12.2024
Cashier/Customer Service Cashier
Sam's Club
04.2023 - Current
Crew Trainer
McDonald's
01.2021 - 12.2023
Customer Service Cashier
MERCADOME
10.2019 - 11.2020
High School Diploma -
Donna North High School
Associate of Applied Science - Electrical Technology
South Texas College
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