Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Saul Bernal

Lake Charles,LA

Summary

Detail-oriented Field Service Technician with proven skills in technical troubleshooting, customer relationship management, and safety compliance. Committed to delivering exceptional service and optimizing equipment performance.

I am a type of worker who seeks excellence in each project, and always give my best, I have experience working under pressure. I like to learn new things every day with the best attitude.

Overview

14
14
years of professional experience
3
3
Certifications

Work History

Field Service Technician

PH MachineWorks
Lake Charles , LA
09.2022 - Current
  • Installed and maintained industrial machinery at client locations.
  • Provided exceptional customer service during on-site visits and support calls.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Responded promptly to emergency service requests from clients.
  • Performed troubleshooting on electronic circuits and systems.
  • Inspected and tested mechanical products to locate defects or malfunctions.
  • Installed electrical wiring for new installations as needed.
  • Analyzed equipment data to isolate and diagnose faults.

• Inspection and electrical maintenance of heavy machinery.

• Supervision of mechanical works.

• Control Equipment Specification

• Repair of hydraulic cylinders

• Change of electric motors.

  • Electrical/Mechanical Engineer for Spoolers.

• Repair heavy machinery.

Process Technician

Volkswagen Of Mexico
Silao, Guanajuato
08.2018 - 12.2020
  • Operated machinery for assembly line production and ensured safety compliance.
  • Conducted routine maintenance on production equipment to minimize downtime.
  • Collaborated with team members to optimize workflow efficiency in production areas.
  • Trained new employees on operational procedures and safety protocols.
  • Conducted regular inspections of machinery components to ensure they were functioning properly.
  • Ensure all the engines meet quality standards.
  • Maintain, repair, and clean special equipment for machining equipment.
  • Identify mechanical problems.
  • Maintained accurate records of process parameters, test results, and other relevant data in accordance with company policies.
  • PLC's Programmer
  • Connection and configuration of instruments.
  • Electrical connections to the field instruments and in the control room panel.
  • • Assembly of Control Panels

Administrative Assistant

SEV Mexico
Tampico, Tamaulipas
03.2012 - 08.2018
  • Maintained accurate records and files for documentation purposes.
  • Handled incoming correspondence, prioritizing responses as needed.
  • Trained new administrative staff on office procedures and best practices.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed database systems containing customer contact information.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Updated contact lists regularly when changes occur in employee status or contact information.

Education

Bachelor of Science - Mechanical Engineering

TECHNOLOGICAL INSTITUTE OF MADERO CITY.
Ciudad Madero
12-2018

Skills

  • Equipment maintenance
  • Troubleshooting techniques
  • Hydraulic repairs
  • Electrical wiring installation
  • PLC programming
  • Customer relationship management
  • Safety compliance
  • Emergency response
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Hand tools proficiency
  • Technical troubleshooting
  • Schematic interpretation
  • Electrical systems
  • Mechanical background
  • MS office
  • Electrical troubleshooting
  • Vehicle maintenance
  • Troubleshooting and repair
  • Mechanical aptitude
  • Power tools operation
  • Basic welding
  • Valid Driver's license
  • Equipment Repair

Languages

Spanish
Native/ Bilingual
English
Professional

Certification

TWIC CARD OCTOBER 2023

References

References available upon request.

Timeline

Field Service Technician

PH MachineWorks
09.2022 - Current

Process Technician

Volkswagen Of Mexico
08.2018 - 12.2020

Administrative Assistant

SEV Mexico
03.2012 - 08.2018

Bachelor of Science - Mechanical Engineering

TECHNOLOGICAL INSTITUTE OF MADERO CITY.
Saul Bernal