Irvin Fonseca
Los Angeles,CA
Summary
Professional Account Manager trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships.
Motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations. Currently pursuing service advisor position within vertical sector.
Overview
16
16
years of professional experience
Work History
Sales Account Manager
Harbor Distributing
Santa Fe Springs, California
08.2021 - Current
- Maintained accurate records of all sales activities including client communications, presentations, proposals, forecasts.
- Prepared detailed presentations outlining features, benefits of products, services being sold.
- Coordinated with other departments regarding order status updates and delivery schedules.
Client Advisor
Nick Alexander BMW
Los Angeles, California
01.2017 - 04.2021
- Formulated and actualized strategic financial plans across client investment portfolios.
- Managed customer complaints effectively by utilizing problem solving skills.
- Participated in team meetings to discuss strategies for improving customer experience.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Conducted test drives for prospective buyers.
- Assisted in developing promotional campaigns and advertising materials for upcoming events or special offers.
- Provided follow-up customer service after a car sale was completed.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Followed up with customers to build long-term relationships and successful referrals.
Inventory Manager
Chanel Inc.
Beverly Hills, California
07.2009 - 01.2017
- Oversaw the implementation of automated inventory management tools to enhance operational productivity.
- Managed inventory levels across multiple warehouse locations, ensuring optimal stock quantities.
- Established effective relationships with suppliers to ensure optimal service at competitive prices.
- Managed relationships with third-party logistics providers to ensure efficient inventory handling and storage.
- Retained optimal inventory levels to prevent disruptions in business operations.
- Answered store and merchandise questions and led customers to wanted items.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
Bachelor of Science -
California State University, Dominguez Hills
Carson, CA07-2021
Skills
- Business growth and retention
- Skilled multi-tasker
- Sales presentations
- Team building expertise
- Client relationship building
- Business development
- Sales strategy development
- Proven sales track record
- Skilled in MS office
- Enthusiastic yet professional demeanor
- Strong interpersonal skills
- Sales negotiations
- Sales tactics
- Lead prospecting
Languages
English, Spanish
Native/ Bilingual
Timeline
Sales Account Manager
Harbor Distributing
08.2021 - Current
Client Advisor
Nick Alexander BMW
01.2017 - 04.2021
Inventory Manager
Chanel Inc.
07.2009 - 01.2017
Bachelor of Science -
California State University, Dominguez Hills