Irvin Minchala
Hackensack,NJ
Summary
Hello, my name is Irvin Minchala.I'm a dynamic and dedicated professional with experience at The Gillis Organization. I excel in customer service and teamwork, handling cash transactions accurately while maintaining an organized workspace. I have been recognized for effectively resolving concerns and supporting high-volume operations, ensuring a positive dining experience.
Overview
2
2
years of professional experience
Work History
Crew Member
The Gillis Organization
10.2023 - Current
• Greet customers warmly and take orders at the counter, kiosk, or drive-thru.
• Accurately process payments (cash, card, mobile).
• Assemble and serve food/beverages quickly and correctly.
• Handle customer concerns or complaints politely and promptly.
• Work with fellow crew to maintain smooth operations during busy times.
• Support different stations (grill, fry, counter, drive-thru, lobby) as needed.
• Follow manager’s instructions and company policies.
Education
High School Diploma -
Hackensack High School
135 1st St, Hackensack, NJ 07601Automotive Technician -
Lincoln Technical Institute
70 McKee Dr, Mahwah, NJ 0743009-2026
Skills
- Customer engagement
- Order processing
- Cash handling
- Payment processing
- Service speed
- Multitasking ability
- Menu knowledge
- Cleaning
- Multitasking and organization
- Teamwork and collaboration
- Problem-solving
Languages
English
Spanish
Timeline
Crew Member
The Gillis Organization
10.2023 - Current
High School Diploma -
Hackensack High School
Automotive Technician -
Lincoln Technical Institute