IRVIN SILVERMAN
Westminster
Summary
Dynamic Sales Director with a proven track record at ACADEMY FORD SALES, enhancing customer satisfaction and fostering long-term relationships. Skilled in sales strategies and staff management, I led teams to exceed sales goals through innovative coaching and performance management. Expert in networking and relationship building, achieving significant growth and industry presence.
Bringing wealth of experience from high-paced sales environment, looking to transition into new field. Developed skills in strategic planning and team leadership, with proven track record of driving revenue growth. Seeking to leverage these transferable skills in new, challenging role.
Overview
40
40
years of professional experience
Work History
Sales Director
ACADEMY FORD SALES
03.2019 - Current
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
- Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
- Built, trained, and managed sales and operational teams to carry out sales initiatives and reach objectives.
Sales Manager
RON BORTNICK FORD
11.2010 - 03.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
Education
Bachelor of Arts - ECONOMICS AND BUSINESS
VIRIGINA MILITARY INSTITUTE
Lexington, VA12-1979
Skills
- Sales strategies
- Networking and relationship building
- Goals and performance
- Presentations and public speaking
- Negotiation expertise
- Sales expertise
- Staff management
- Sales coaching
- Deal closing
- Customer complaint resolution
Certification
FAA LICENSE PILOT
Timeline
Sales Director
ACADEMY FORD SALES
03.2019 - Current
Sales Manager
RON BORTNICK FORD
11.2010 - 03.2019
FAA LICENSE PILOT
Bachelor of Arts - ECONOMICS AND BUSINESS
VIRIGINA MILITARY INSTITUTE
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