Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Marina Zappia

Los Angeles,CA
Marina Zappia

Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

I would like to use the 20 years of work experience, I have in the marketing field where I was modeling for high-end Fashion designers to join your team. Although being A dedicated actress with impressive acting range to bring wide variety of characters to life. Experienced with scripted and improvisational work to quickly adapt to environment. Committed to excellence and craft and recognized as valuable asset to production. Most importantly I'd truly be encouraged to enhance my professional skills as a business woman, Furthermore use those skills will bring an abundance of improvements to the companies success growth.

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. With being A dedicated Customer Service Specialist providing skills to prioritize, including multi-tasking in A fast-paced working environment, also known for successfully handling escalated customer support issues.

Overview

15
years of professional experience

Work History

The Wellington, LLC

Sales Director
01.2019 - Current

Job overview

  • Managed sales and product inventory
  • Conducted sales seminars in order to promote, sell and distribute production
  • Recipient of Presidents Club for top sales performance
  • Conduct sales strategies to increase production
  • Send out monthly and weekly sales reports
  • Increased sales by 20%.

Elite Models
Beverly Hills, CA

Spokeswoman, Fashion Model, Actress
01.2010 - Current

Job overview

  • Assisting designers and editors in various markets, including but not limited to major brands (such as campaigns including Old Navy, Macy's, Honda, and Target) by making their products look attractive to the public, Fashion event Production, Fashion Styling, makeup application.

Lennox financial mortgage services
Santa Ana, California

Front Desk Receptionist
10.2020 - 01.2021

Job overview

  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.

Club Heat
Orange County, CA

Bartender
01.2014 - 01.2016

Job overview

  • Ensuring customer safety and satisfaction, using good knowledge of the menu and customer service skills, working with my team of servers to upsell to our guests and provide an enjoyable experience to keep them coming back.

LA times
Woodland Hills, CA

Customer Service Agent
01.2009 - 01.2014

Job overview

  • Using knowledge of the product, good customer service and marketing skills to sell a nationally recognized newspaper to the community and increase customer buy-in, renewed subscriptions, and increase sales.

Education

The Grier School

Diploma
01.2009

University Overview

Skills

  • Customer service
  • Understands the sales process and sales strategies
  • Team building
  • Ability to train and motivate others
  • Fast Learning
  • Presentations and public speaking
  • Performance monitoring
  • Sales Strategies
  • Networking and relationship building
  • Social Media Marketing
  • Sales leadership and training
  • Client Relationship Management
  • Office Administration
  • Office Organization
  • Problem-solving skills
  • Bookkeeping
  • Appointment Scheduling
  • Hospitality services
  • Oral and writing communication
  • Researching skills
  • Telephone Etiquette
  • Scheduling appointments
  • Travel Planning

Accomplishments

Accomplishments
  • Consultant for fashion week NYC, 2009
  • IEA Award Hunter Jumper, 2007
  • Volunteer for The Truth Project Inc, CT, Summer 2007

Timeline

Front Desk Receptionist
Lennox financial mortgage services
10.2020 - 01.2021
Sales Director
The Wellington, LLC
01.2019 - Current
Bartender
Club Heat
01.2014 - 01.2016
Spokeswoman, Fashion Model, Actress
Elite Models
01.2010 - Current
Customer Service Agent
LA times
01.2009 - 01.2014
The Grier School
Diploma
Marina Zappia