Irving Cruz
Winchester,VA
Summary
Dynamic and organized professional with a positive attitude and strong customer service skills, honed at Walmart. Proven ability to enhance client engagement through effective problem-solving and teamwork. Successfully trained new associates, improving service quality and operational efficiency. Committed to promoting mental health initiatives through volunteer work at Aarons Place.
Overview
3
3
years of professional experience
Work History
Volunteer
Aarons Place
10.2022 - 08.2025
- Organized community events to promote awareness and support for mental health initiatives.
- Assisted in training new volunteers on organizational protocols and best practices.
- Coordinated outreach efforts to engage local residents and increase participation in programs.
- Developed resource materials for volunteers to enhance service delivery and client engagement.
Sales Associate
Walmart
12.2023 - 12.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed cash register operations, ensuring accurate transactions and customer satisfaction.
- Organized merchandise displays to optimize visibility and drive sales performance.
- Collaborated with team members to maintain inventory accuracy and stock levels.
Sales Associate
Burger King
05.2023 - 08.2023
- Trained new associates on store procedures and customer service standards.
- Resolved customer complaints effectively, contributing to improved service quality.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate food on the menu .
Education
High School Diploma -
North Caroline High School
Ridgely, MD05-2025
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Team collaboration
- Flexible schedule
- Customer service
- Answering phones
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Cooking
- Documenting and sharing travel experiences
- Supporting STEM education initiatives and mentorship programs
- Volunteer Travel
- I like working with my hands and fixing things
Timeline
Sales Associate
Walmart
12.2023 - 12.2024
Sales Associate
Burger King
05.2023 - 08.2023
Volunteer
Aarons Place
10.2022 - 08.2025
High School Diploma -
North Caroline High School