Irving Galicia

• Conducted outreach to raise awareness and address workers' needs.

• Acted as a liaison, advocating for workers' rights and promoting available resources.

• Managed resource tables and distributed materials to inform workers of support services.

• Maintained accurate case documentation, ensuring compliance with regulations.

• Conducted client assessments and developed personalized case management plans.

• Provided crisis intervention and coordinated care services for clients in need.

• Educated clients on available resources, improving access to housing, legal services, and public benefits.

• Actively participated in team discussions to optimize client support strategies.

• Addressed client concerns promptly, enhancing overall satisfaction.

• Responded quickly to emergencies, such as leaks and filter failures, ensuring aquatic life safety.

• Increased fish survival rates through proper acclimation during transport and environment introduction.

• Assisted with installing custom aquariums and maintained accurate records for efficient communication.

• Monitored and adjusted water quality (temperature, pH, filtration) to maintain optimal conditions.

• Prevented disease outbreaks by identifying and treating symptoms in affected fish populations.

• Provided expert advice on fish compatibility and created tailored maintenance schedules for clients.

• Assisted with animal care, including diet preparation, grooming, and health monitoring.