Irving Santana
New York
Summary
A State University of Oneonta graduate, with a Bachelor of Science in Communication Studies along with a Small Business Management certificate. I always aim to be a creative and passionate team member and leader, I pride myself on my ability to communicate, adapt and come up with new solutions to Logistical challenges.
Overview
4
4
years of professional experience
Work History
Transfer Academic Coach (TAC)
Suny Oneonta Equal Opportunity Program (EOP)
08.2025 - 05.2026
- Mentored and supported five EOP transfer students weekly, enhancing goal setting, study strategies, and campus integration.
- Managed student schedules with Outlook and organizational tools to promote engagement and accountability.
- Tracked and reminded students of mandatory events, workshops, and deadlines to maintain program compliance.
Intern Project Coordinator
Tile Renovations DS LLC
06.2025 - 08.2025
- Coordinated workflow, progress tracking, and resource allocation for 120+ bathroom tile remodeling projects across multiple sites, achieving on-time project delivery.
- Developed tracking system and conducted daily site audits to uphold quality standards and ensure timely completion of project phases.
- Served as language liaison (Spanish) between field crew and management, providing daily progress reports and addressing issues to maintain project momentum.
Generation First Center Team member
Herkimer community college
08.2022 - 05.2023
- Handled incoming calls and guided students through departments to effectively resolve inquiries.
- Designed functional layouts and programming strategies to enhance usability and student engagement.
- Compiled and presented comprehensive project packet to office leadership, enabling informed review and implementation.
Education
Bachelor of science - Communication Studies
The State University of Oneonta
Oneonta, Ny05-2026
Certificate - Small Business Management
Herkimer Community College
Herkimer, NY05-2023
Skills
- Project Planning
- Stakeholder Communication
- Google Suite
- Analytical thinking
- Problem Solving
- Time management
- Adaptability
- Team collaboration
- Microsoft Word
- PowerPoint
- Google Suite Programs
- Layout Design
- Pace Optimization
Timeline
Transfer Academic Coach (TAC)
Suny Oneonta Equal Opportunity Program (EOP)
08.2025 - 05.2026
Intern Project Coordinator
Tile Renovations DS LLC
06.2025 - 08.2025
Generation First Center Team member
Herkimer community college
08.2022 - 05.2023
Bachelor of science - Communication Studies
The State University of Oneonta
Certificate - Small Business Management
Herkimer Community College