Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Irwin Nepomuceno

Escondido,CA

Summary

Results-driven professional with extensive experience in shipping and receiving operations at the United States Postal Service. Demonstrated ability to enhance efficiency through meticulous mail handling and logistics management. Expertise in customer service and proficiency in Microsoft Office facilitate seamless communication and operational effectiveness. Recognized for maintaining high standards in safety and cleanliness throughout all processes. Skilled Maintenance Mechanic with diverse experience in equipment repair, preventive maintenance and troubleshooting. Demonstrated ability to diagnose mechanical issues accurately and implement effective solutions. Known for maintaining safe work environments and achieving high levels of operational efficiency. Previous roles have shown marked improvement in machine functionality and reduction in downtime due to proactive approach towards maintenance.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Maintenance Mechanic

United States Postal Service
San Diego, USA
06.2023 - Current
  • Executed daily task checks by logging into computer systems for accuracy.
  • Conducted lockout/tagout procedures after securing work area and shutting down machinery.
  • Maintained cleanliness by removing debris and vacuuming equipment regularly.
  • Inspected machinery, replacing worn parts to ensure optimal performance.
  • Performed routine maintenance on equipment to prevent breakdowns and prolong lifespan.

Mail Clerk

United States Postal Service
San Diego, USA
11.2014 - 06.2023
  • Sorted incoming mail by city, county, state, and foreign areas for efficient processing.
  • Separated parcels, letters, damaged items, and hazardous materials to maintain safety standards.
  • Inspected parcels by zip code to improve processing efficiency.
  • Dispatched processed mail to loading dock for prompt delivery on designated routes.
  • Assisted customers with inquiries about postal services for enhanced service satisfaction.

Support Services/Shipping Specialist

CSA Travel Protection
San Diego, USA
06.2006 - 11.2014
  • Tracked incoming and outgoing packages from UPS and FedEx, ensuring efficient mail distribution.
  • Produced customer policy and claim letter forms for USPS mailing.
  • Managed timely dispatch of all outgoing Brochure Request System orders.
  • Collaborated with compliance department to update products and optimize inventory management.
  • Secured all shipments through proper labeling, packaging, and handling procedures.

Receiving Coordinator/Customer Service

Fry's Electronics
San Diego, USA
11.2001 - 06.2003
  • Resolved customer inquiries in sales area, providing effective solutions and support.
  • Processed telecom and appliance orders via UPS, FedEx, and DHL for accurate data entry.
  • Created and distributed PLU labels to enhance product visibility on sales floor.
  • Coordinated product location and shipment requests among branches for better inventory management.

Education

BA - Graphic Design

Coleman University
San Diego, CA
12.2011

Diploma - General Ed.

Sweetwater Union High School
National City, CA
06.1999

Skills

  • Shipping and receiving operations
  • Customer service excellence
  • Forklift and pallet jack operation
  • Mail handling and logistics
  • Microsoft Office proficiency
  • Web browser expertise
  • Equipment maintenance
  • Lockout/tagout procedures
  • Parts replacement
  • Safety compliance
  • Package tracking
  • Effective communication

Certification

Powered Industrial Equipment Record of Certification

  • Mule/Tow Motor - 07/29/23
  • Riding Electric Pallet Jack - 07/29/23
  • Forklift - 07/29/23

Timeline

Maintenance Mechanic

United States Postal Service
06.2023 - Current

Mail Clerk

United States Postal Service
11.2014 - 06.2023

Support Services/Shipping Specialist

CSA Travel Protection
06.2006 - 11.2014

Receiving Coordinator/Customer Service

Fry's Electronics
11.2001 - 06.2003

BA - Graphic Design

Coleman University

Diploma - General Ed.

Sweetwater Union High School