Iryna Yafremenka
San Diego,CA
Summary
Friendly and adaptable professional with over 5 years of customer service experience in specialty coffee shops, banquets, and restaurants. Since moving to the U.S. 4 years ago, I’ve embraced new opportunities with a positive attitude, eager to learn and connect with others. My strong work ethic and attention to detail help me thrive in busy environments while providing warm, genuine service. I’m excited to bring my enthusiasm and commitment to any team, always striving to make people feel valued
Overview
8
8
years of professional experience
Work History
Lead Barista
Coffee & Toast
01.2017 - 01.2020
- Oversaw daily operations as lead barista and manager in a specialty coffee shop.
- Brewed coffee using alternative methods such as pour-over and aeropress.
- Created custom espresso drinks with latte art.
- Trained and managed staff to maintain high-quality service.
- Managed inventory, tracked orders, and handled team scheduling.
- Engaged with customers to recommend coffee options and create a welcoming environment.
- Managed inventory, performed regular stock checks, and placed orders for supplies.
- Handled documentation, including sales reports and financial records.
- Created and maintained staff schedules to ensure adequate coverage.
Barista
Bean Coffee Roasters
01.2021 - 07.2021
- Prepared a variety of espresso-based drinks and crafted milkshakes to customer specifications.
- Roasted coffee beans in-house, adjusting roast profiles to enhance flavor and freshness.
- Assisted customers with coffee recommendations, explaining roast levels and flavor profiles.
- Managed the café's social media accounts, creating content to promote products and engage with the community.
- Sold freshly baked pastries and breakfast items
Maintained cleanliness of roasting and brewing equipment, following health and safety guidelines
Barista
The Boy & The Bear
02.2021 - 09.2021
- Prepared a wide range of coffee beverages, including cold brew and various espresso drinks.
- Handled large volumes of orders during busy periods while maintaining speed and quality.
- Kept the workspace tidy and followed all health and safety standards for equipment cleanliness.
- Assisted with inventory management, including monitoring stock levels and restocking items.
- Provided friendly customer service, offering suggestions based on customers' preference
- Used POS system to accurately enter orders and process payments.
Server and Hostess
Tu Madre
08.2021 - 02.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Greeted guests, managed reservations, and organized seating as a host.
- Managed multiple tables during busy shifts, providing friendly and efficient service.
- Worked closely with the team to maintain a welcoming atmosphere in threstaurant.
- Took customer orders, served food and drinks, and ensured a pleasant dining experience.
- Bussed and reset tables to keep dining room and work areas clean.
Banquet- busser/ server
Citizen News (Mother Wolf)
04.2022 - Current
- Provided exceptional service at prestigious events such as Pre-Oscar galas, film premieres including The English, The Boys, Diarra from Detroit, and A Murder at the End of the World.
- Efficiently set up, served, and cleared banquet tables at high-profile events like the Social Impact Fund, Variety Power of Women, and the Sport Humanitarian Awards.
- Assisted in maintaining a clean and organized environment during large-scale events.
- Removed dishes promptly and reset tables for multiple courses.
- Arranged tables and chairs for special occasions and events.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Ensured smooth event operations through effective teamwork in high-pressure settings.
Education
Associate of Science - Paramedic- Obstetrician, Physician Assistant
Mozyrsky Medical College
Belarus12.2015
Skills
- Customer Service
- Latte Art
- Coffee Roasting and Grinding
- Time Management
- Adaptability
- Teamwork
- Creativity
- Instagram Promotion
- Video and Photo Editing (Lightroom, Final Cut Pro)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Order Management
- Food Running
- POS Systems
- Team Management
- Staff Scheduling
Training
- Specialty Coffee, 2018
- Alternative coffee brews, 2019
- Master class at the coffee festival. Cupping coffee. Coffee bean defects, 2020
- Food Handler Certificate 2021/2024
Additional Information
Training: Specialty Coffee
- 2018: Alternative Coffee Brews
- 2019: Master Class at Coffee Festival - Cupping Coffee, Identifying Coffee Bean Defects
- 2020/2024: Food Handler Certificate
Timeline
Banquet- busser/ server
Citizen News (Mother Wolf)
04.2022 - Current
Server and Hostess
Tu Madre
08.2021 - 02.2022
Barista
The Boy & The Bear
02.2021 - 09.2021
Barista
Bean Coffee Roasters
01.2021 - 07.2021
Lead Barista
Coffee & Toast
01.2017 - 01.2020
Associate of Science - Paramedic- Obstetrician, Physician Assistant
Mozyrsky Medical College
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