Isa Alonzo

Work History

Caregiver

Verge Primary Home Care LLC

04.2024 - 08.2024

Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Provided safe mobility support to help patients move around personal and public spaces.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Sales Associate

7-eleven

04.2023 - 08.2024

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Engaged with customers to effectively build rapport and lasting relationships.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Increased customer loyalty with personalized shopping experiences and attentive service.

Attendant

Mis Amigos Adult Day Care

01.2024 - 04.2024

Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Collaborated with team members to improve overall service quality and guest experience.
Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Provided excellent customer service to guests by promptly responding to inquiries and requests.
Responded to customer requests efficiently and with knowledgeable assistance.
Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Provided exceptional customer service by promptly addressing guest needs and requests.
Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
Enforced adherence to health and safety protocols, contributing to safe environment for all.
Enhanced guest experience by providing prompt and courteous service during their visit.
Assisted guests with luggage and transportation arrangements, providing seamless arrival and departure experience.
Contributed to team meetings by suggesting improvements for guest service procedures.

Crew Member

Raising Cane's Restaurants

01.2024 - 04.2024

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Prepared products following restaurant, health, and safety standards and procedures.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Attendant

La Palma Adult Day Care

12.2017 - 12.2023

Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Collaborated with team members to improve overall service quality and guest experience.
Provided excellent customer service to guests by promptly responding to inquiries and requests.
Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Responded to customer requests efficiently and with knowledgeable assistance.
Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
Handled cash transactions accurately, ensuring proper documentation for financial records.
Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
Provided exceptional customer service by promptly addressing guest needs and requests.
Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
Utilized strong interpersonal skills to establish rapport with guests.
Prepared detailed reports on guest feedback, driving continuous improvement in service quality.
Coordinated with maintenance staff to ensure timely repairs, keeping facilities in top condition.
Solved guest inquiries and issues promptly, ensuring their satisfaction with our services.
Enhanced guest experience by providing prompt and courteous service during their visit.
Facilitated smooth operation of events by setting up venues according to specific requirements.
Improved safety measures with thorough inspections and immediate reporting of any hazards.
Increased repeat visits, engaging guests with friendly demeanor and personalized recommendations.
Optimized scheduling, accommodating guest requests and preferences to enhance their stay.
Monitored guest facilities for cleanliness and functionality, addressing any issues promptly to maintain high standards.
Enforced adherence to health and safety protocols, contributing to safe environment for all.
Assisted in training new attendants, sharing best practices and tips for efficient service.
Managed inventory of supplies, ensuring all necessary items were always available for guest use.
Streamlined check-in process, reducing wait times and elevating guest satisfaction.
Contributed to team meetings by suggesting improvements for guest service procedures.
Assisted guests with luggage and transportation arrangements, providing seamless arrival and departure experience.
Maintained cleanliness and organization in all guest areas to ensure pleasant environment.
Supported promotional activities, informing guests of upcoming events and special offers.
Greeted customers and offered them assistance.
Promptly responded to all requests for assistance.
Assisted customers with finding items and storing belongings.
Responded to guest requests for assistance, toiletries, and personal care items.

Summary

Overview

Work History

Caregiver

Sales Associate

Attendant

Crew Member

Attendant

Education

Diploma - All Subjects

Skills

Languages

Timeline

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