Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Generic

Isa Chase

Wichita,KS

Summary

Dynamic and results-oriented professional with extensive experience in customer service. Excelled in skill development and quality control, surpassing productivity standards and fostering significant client loyalty. Demonstrates exceptional interpersonal skills and a commitment to excellence, with a proven track record of enhancing customer satisfaction and engagement.

Overview

7
7
years of professional experience

Work History

Team Leader - SWAT Product Flow Specialist

Best Buy
Wichita, KS
06.2021 - Current
  • Provide efficient, amicable assistance for common inquiries and service issues.
  • Maintain rigorous quality assurance protocols for Sales, Front-End, Geek Squad, and Customer Service areas.
  • Manage inventory processes efficiently in all store areas.
  • Analyze inventory levels and procured necessary supplies to maintain optimal stock.
  • Utilize reference tools effectively to boost customer satisfaction.
  • Enhance and sustained high productivity levels within the company.
  • Manage damaged goods following vendor and manufacturer protocols.

Independent Martial Arts Instructor

Self-Employed - UpRising Martial Arts
Wichita, KS
02.2018 - Current
  • Trains clients in multiple martial arts styles for enhancing self-confidence and technique knowledge.
  • Build and maintain strong personal relationships with students and families.
  • Tailored lessons to meet diverse student learning needs.
  • Coordinate special customer appreciation events to foster client loyalty.

Starbucks Barista - Seasonal

Target
Wichita, KS
10.2020 - 01.2021
  • Maintained an energetic atmosphere during peak hours with exceptional customer service.
  • Instructed customers on beverage options and offered samples of daily brews.
  • Memorized various official and off-menu beverage preparations to fulfill customer requests.
  • Handled cash register operations efficiently.

Gourmet Popcorn Associate

Popcorner
Wichita, KS
10.2019 - 10.2020
  • Prepared gourmet popcorn and advised guests on sales options.
  • Managed customer orders and operated payment processing systems.
  • Produced unique gourmet treats to satisfy diverse guest demands.
  • Arranged popcorn items in carry-out packages for order delivery.
  • Packaged food items accurately to maintain quality.
  • Restocked, organized, and arranged service stations.
  • Completed assigned tasks such as dishwashing and maintaining cleanliness.

Lead Martial Arts Instructor

Hybrid Martial Arts
Wichita, KS
10.2018 - 06.2020
  • Co-founded Hybrid Martial Arts School.
  • Cultivated school environment focused on discipline and comprehensive martial arts education.
  • Directed social media operations for Hybrid Martial Arts.
  • Expert in customer relations, specializing in acquiring new customers and retaining existing ones.
  • Handled front-desk administrative responsibilities.
  • Coordinated and headed a Karate performance during USD 259's 2019 Kansas Kids Fitness Day.
  • Participated in 2019's "Carry the Fallen" 3 Hour Ruck Walk to bring awareness to Veteran suicide.

Martial Arts Instructor

Wichita Airstrike
Wichita, KS
02.2018 - 10.2019
  • Guided younger students in mastering Extreme Martial Arts.
  • Developed self-defense and martial arts programs.
  • Led and choreographed a martial arts exhibition during USD 259's annual Kansas Kids Fitness Day in 2018.

Education

Homeschooled
Wichita, KS

Skills

  • Professional Development
  • Tailored Training Solutions
  • Client-Focused
  • Warm Interpersonal Skills
  • Quality Assurance
  • Dependable Team Member

Accomplishments

  • Recipient of the Best Buy Heartland Rockstar Award for delivering World Class Service by achieving 100% customer service scores - October, 2021.
  • 2nd Degree Black belt - October, 2018.
  • Katarro Belts Sponsored Athlete 2017 to 2020.
  • KAKE News "Talented Teen" November 2016.
  • 2016 United States Champion - World Championships in Carrara, Italy.
  • 2015 United States Champion - World Championships in Benidorm, Spain.
  • Certified Instructor of Martial Arts - April, 2015.
  • 1st Degree Black belt - August, 2013.

Timeline

Team Leader - SWAT Product Flow Specialist

Best Buy
06.2021 - Current

Starbucks Barista - Seasonal

Target
10.2020 - 01.2021

Gourmet Popcorn Associate

Popcorner
10.2019 - 10.2020

Lead Martial Arts Instructor

Hybrid Martial Arts
10.2018 - 06.2020

Independent Martial Arts Instructor

Self-Employed - UpRising Martial Arts
02.2018 - Current

Martial Arts Instructor

Wichita Airstrike
02.2018 - 10.2019

Homeschooled

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Isa Chase