Chase Ben-Kiki
West Hartford,CT
Overview
4
4
years of professional experience
Work History
SWAT Product Flow/Warehouse Leader
Best Buy
07.2024 - Current
- Led initiatives to improve store display functionality, driving customer engagement and sales floor presentation.
- Directed the Safety Committee, ensuring employee and customer safety initiatives were properly implemented and maintained.
- Performed scheduled stock counts, managed license plate queues, and processed inventory adjustments to maintain accurate inventory records.
- Conducted training certifications for operations, asset protection, and sales teams, promoting consistency in practices and team knowledge.
Product Flow Specialist
Best Buy
10.2022 - 07.2024
- Assembled, wrapped, and staged outgoing pallets, ensuring compliance with company SOPs.
- Efficiently loaded and unloaded brown and white goods freight, maintaining high standards of organization and consistency.
- Processed various shipment types, including Purchase Orders, Transfers, Manifests, and Service Orders using RSS and Nova applications.
- Coordinated with stores and distribution centers to address location variances, ensuring discrepancies were identified and corrected in a timely manner.
Customer Service
Best Buy
10.2021 - 10.2022
- Welcomed customers as front door greeter, directed traffic and paired available advisors with customers.
- Proficient in most Best Buy retail applications/processes, delivering smooth and informed customer transactions.
- Assisted in resolving escalated customer issues using problem-solving and de-escalation techniques to provide exceptional support.
Education
High School Diploma -
Conard High School
West Hartford, CT2021
Skills
- Problem-solving
- Warehouse operations
- Team collaboration
- Supervisory experience
- Quality control
- Inventory management
- Customer service
Timeline
SWAT Product Flow/Warehouse Leader
Best Buy
07.2024 - Current
Product Flow Specialist
Best Buy
10.2022 - 07.2024
Customer Service
Best Buy
10.2021 - 10.2022
High School Diploma -
Conard High School
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