Isa Shimek
Rockport,TX
Summary
Experienced Customer Service Representative skilled in effective communication, issue resolution, and software-based customer interaction management. Proven track record in handling high volume situations, ensuring customer satisfaction, and recommending tailored solutions. Proficient in client experience, leadership, problem-solving, and detail-oriented organization. Success-driven, excels in fast-paced environments, consistently meeting or surpassing performance targets.
Overview
27
27
years of professional experience
Work History
Master Stylist
Professional Hair Salon
08.2013 - 01.2023
- Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Shimek Septic Co-owner
Shimek Septic LLC.
01.2019 - 12.2022
- Scheduled customers for appointments and maintained master calendar.
- Supported office operations by expertly handling administrative needs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
Professional Hairstylist
Hair Forum
01.1996 - 01.2013
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service .
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Developed loyal following of clients by providing high-quality services.
Skills
- Clear Communication Skills
- Customer Service
- Inventory Tracking
- Budgeting and Forecasting
- Project Management
- Budget Administration
- Sales Development
- Innovation and Creativity
- Performance Evaluation
- Professional Ethics Understanding
- Conflict Resolution Skills
- Analytical and Critical Thinking
Timeline
Shimek Septic Co-owner
Shimek Septic LLC.
01.2019 - 12.2022
Master Stylist
Professional Hair Salon
08.2013 - 01.2023
Professional Hairstylist
Hair Forum
01.1996 - 01.2013
Similar Profiles
REBECCA FITZSIMMONSREBECCA FITZSIMMONS
HAIRDRESSING APPRENTICE at Langdon Hair Salon, Shag Hair SalonHAIRDRESSING APPRENTICE at Langdon Hair Salon, Shag Hair Salon
Daniel HanaDaniel Hana
Barber/Hairstylist at Star Hair Salon, George Hair SalonBarber/Hairstylist at Star Hair Salon, George Hair Salon
NIKKI RIEHLNIKKI RIEHL
Hairstylist / Digital Marketing Manager at Fiore Hair Salon / BeLaVie Hair SalonHairstylist / Digital Marketing Manager at Fiore Hair Salon / BeLaVie Hair Salon
Shyan MorenoShyan Moreno
Medical Office Specialist at Family MedicineMedical Office Specialist at Family Medicine
Mitchell KingMitchell King
Chief Inspector / CWI at Delek USChief Inspector / CWI at Delek US