Isaura Soto Sandoval
El Cajon
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cashier
Ross Dress For Less
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Externship Student
Scripps Clinic
04.2023 - 04.2023
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Monitored patients for reactions and verified sample quality.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Reviewed patient records for accuracy and completeness.
Cook
Taco Bell Restaurant
06.2021 - 06.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Hospital Receptionist
San Jose Hospital
09.2006 - 02.2008
- Completed patient referrals to other medical specialists.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed phone messages and relayed to appropriate personnel.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
Education
Certification - Phlebotomy Technician I
Grossmont Health Occupations Center
Santee, CA06.2023
Certification - Medical Lab Assistant
Grossmont Health Occupations Center
Santee, CA06.2023
No Degree -
Grossmont College
El Cajon, CA06.2021
High School Diploma -
CETIS 147
Jalpa, Zacatecas07.2006
Skills
- Specimen Collection
- Costumer serves
- Health Education
- Specimen Labeling Procedures
- Medical Records Management
- Quality Control
- Active Listening
- Multitasking Abilities
- Cash Management
- Critical Thinking
- Effective Planner
- Ethnic Cooking
Languages
Spanish
Native or Bilingual
English
Professional Working
Certification
- PT - Phlebotomy Technician
Additional Information
References Phone number
Estella Aguirre 619-368-9504
George Gonzales 619-250-6390
Timeline
Externship Student
Scripps Clinic
04.2023 - 04.2023
Cashier
Ross Dress For Less
06.2022 - Current
Cook
Taco Bell Restaurant
06.2021 - 06.2022
Hospital Receptionist
San Jose Hospital
09.2006 - 02.2008
Certification - Phlebotomy Technician I
Grossmont Health Occupations Center
Certification - Medical Lab Assistant
Grossmont Health Occupations Center
No Degree -
Grossmont College
High School Diploma -
CETIS 147
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