Jannatul Naime
The Bronx,NY
Summary
Driven and meticulous Cashier at Company, I excelled in customer service and cash handling, ensuring over 99% accuracy in transactions. Skilled in phlebotomy and CPR/AED certified, I blend technical proficiency with empathy, significantly enhancing customer loyalty and satisfaction through expert assistance and patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Company
11.2018 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Associate of Applied Science - Health Aide
Hostos Community College of The City University of New York
The Bronx, NY12.2026
High School Diploma -
Govt. Hazi Muhammad Mohsin College
Bangladesh05.2015
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Venipuncture with multisample needle and butterfly needle
- prepare specimen
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- Patient confidentiality
- Specimen labeling procedures
- Specimen Collection
- Butterfly Venipuncture
- Phlebotomy Technician (PT)
- Finger Stick Method
- Certified in CPR/AED
Certification
Phlebotomy Certification,
BLS Certification.
Languages
Bengali
Native or Bilingual
Timeline
Cashier
Company
11.2018 - Current
Associate of Applied Science - Health Aide
Hostos Community College of The City University of New York
High School Diploma -
Govt. Hazi Muhammad Mohsin College