Overview
Work History
Education
Skills
Timeline
Generic

Isa Verdes

Brooklyn

Overview

8
8
years of professional experience

Work History

Concierge, Porter

Douglas Elliman
08.2017 - 05.2024
  • Provided guidance on basic workplace procedures in addition to Building covid protocols.
  • Maintained & properly registered all incoming and outgoing packages.
  • Applied confidential practices according to company policies when assisting high profile clientele.
  • Quickly and effectively solved customer challenges & constantly sought new ways to exceed customer expectations.
  • Provided security to maintain only authorized persons entered the premise
  • Ensured all sanitation processes are in compliance with New York State laws
  • Conducted maintenance work, repairs, and cleaning.
  • Assisted Supervisor, Tenants, Workers.
  • Maintained communications in/out of the building, as well as between Supervisor and Tenants.

Concierge

Andrews Corporation
08.2017 - 02.2018
  • Maintained & properly registered all incoming and outgoing packages.
  • Applied confidential practices according to company policies when assisting high profile clientele.
  • Provided security to maintain only authorized persons entered the premise

Assistant Manager

Foot Locker
09.2016 - 07.2017
  • Utilized innate analytical and people skills to quickly become a reliable proficient customer service representative able to work independently.
  • Maintained a friendly attitude and followed all store interaction protocols while answering customer questions and processing payments, returns, and exchanges.
  • Money handling
  • Proactive and able to use initiative when solving problems.
  • Team leader able to develop staff through performance management.

Education

Automotive Service Technology

New York Automotive and Diesel Institute
Jamaica, NY
09.2024

High School Diploma - undefined

Academy of Urban Planning
Bushwick, NY
06.2015

Skills

  • Ability to balance workloads efficiently Analytical and able to work in a constantly changing environment Able to learn new programs, machinery, and other job requirements quickly Extremely good social and communication skills Solid organizational skills with the ability to multitask and work under pressure Attentive to detail

Timeline

Concierge, Porter

Douglas Elliman
08.2017 - 05.2024

Concierge

Andrews Corporation
08.2017 - 02.2018

Assistant Manager

Foot Locker
09.2016 - 07.2017

High School Diploma - undefined

Academy of Urban Planning

Automotive Service Technology

New York Automotive and Diesel Institute

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Isa Verdes