Summary
Overview
Work History
Education
Skills
Timeline
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Isaac Alcantara

Passaic,NJ

Summary

Pursuing full-time role that enhances the knowledge and skills set achieved through school. Seeking transition from the academic to the professional where experience goes to both residential and commercial. Brings strong ability to understand and implement HVAC systems and installation procedures. Ready to use and develop skills in troubleshooting and equipment handling in the HVAC technician role.

Overview

4
4
years of professional experience

Work History

Office Clerk

Joshua Tours
06.2023 - Current
  • Handled incoming business and client requests for information.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
  • Boosted customer satisfaction rates through efficient scheduling of appointments.

Door to Door Canvasser

Union County Outreach Team
10.2022 - 12.2022
  • Traveled door to door to educate members about COVID vaccine and sign up potential candidates
  • Developed and maintained positive relationships with community members.
  • Maintained and tracked reports of number of people, locations, ethnicities, and other various statistics
  • Worked with team members on effective communication for various routes and their conditions
  • Discussed member feedback with management to optimize community experience.

Assembly Line Worker

David's Cookies
04.2021 - 09.2021
  • Followed protocols to enhance protection and maintain safe work environment.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Assembled components with minimal supervision, exceeding expected project milestones.

Education

Certificate of Technical Studies: HVAC/R -

Lincoln Technical Institute
Union, NJ
05-2023

Skills

  • Excellent work ethic
  • Detail Oriented
  • Bilingual
  • Equipment maintenance and repair
  • Basic physics understanding
  • Testing and maintenance
  • EPA regulations
  • Sheet metal fabrication
  • Technical troubleshooting
  • Blueprint reading
  • Electrical wiring
  • Thermostat installation

Timeline

Office Clerk

Joshua Tours
06.2023 - Current

Door to Door Canvasser

Union County Outreach Team
10.2022 - 12.2022

Assembly Line Worker

David's Cookies
04.2021 - 09.2021

Certificate of Technical Studies: HVAC/R -

Lincoln Technical Institute

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Isaac Alcantara