Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isaac Almeida

Laredo,TX

Summary

Hardworking Insurance Broker three years of experience maximizing revenues by leveraging strong sales strategies and deep knowledge of available insurance products. Customer-focused salesperson with team-oriented mindset and comprehensive consumer need assessment. Supportive listener with extraordinary customer empathy.

Overview

6
6
years of professional experience

Work History

Insurance Broker

Almeida Insurance Group
05.2023 - Current
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Expanded the company''s client base through effective networking and relationship-building strategies.
  • Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
  • Implemented an organized system for managing client files, improving overall productivity and data management capabilities.
  • Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.

Insurance Agent

Humana
07.2022 - 04.2023
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

Insurance Broker

Almeida Insurance Group
08.2021 - 07.2022
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Expanded the company''s client base through effective networking and relationship-building strategies.
  • Enhanced customer loyalty by delivering timely and accurate policy updates and renewal information.
  • Streamlined the insurance application process, resulting in faster approvals and increased efficiency.
  • Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.

Insurance Agent

Bankers Life
06.2021 - 08.2021
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.

Server

Redlands grill
02.2021 - 08.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Server Trainer

Red Robin- the rim
01.2019 - 03.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Similar to Buffalo Wild Wings as a server I would have to work efficiently and effectively.

Server

Buffalo Wild Wings
02.2018 - 08.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

No Degree - Business Management

The University of Texas At San Antonio
San Antonio, TX

Associate of Applied Science - Computer Networking And Telecommunications

Laredo Community College
Laredo, TX
12.2024

Skills

  • Client Acquisition Expert
  • Policy Coverage Expert
  • Active Life and Health With the Texas Department of Insurance
  • Life and Health Insurance
  • Networking capabilities
  • Technical proficiency
  • Attention to detail
  • Team collaboration

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Insurance Broker

Almeida Insurance Group
05.2023 - Current

Insurance Agent

Humana
07.2022 - 04.2023

Insurance Broker

Almeida Insurance Group
08.2021 - 07.2022

Insurance Agent

Bankers Life
06.2021 - 08.2021

Server

Redlands grill
02.2021 - 08.2021

Server Trainer

Red Robin- the rim
01.2019 - 03.2020

Server

Buffalo Wild Wings
02.2018 - 08.2018

No Degree - Business Management

The University of Texas At San Antonio

Associate of Applied Science - Computer Networking And Telecommunications

Laredo Community College
Isaac Almeida